Contact Us
The National Archives welcomes your questions, comments, suggestions, compliments, and complaints as one critical way to continuously improve our services to you.
Find What You're Looking For
Before you contact us, please see if your question is answered here:
To Protect Your Privacy:
- Please do not use e-mail to send us sensitive information (such as your credit card or Social Security numbers).
- E-mail could be intercepted by a third party during transmission; we cannot guarantee its security while in transit.
* Please see our Privacy Policy
Contact Us Online
Select what you would like to do:
- I have a question about research and records
- I want to order reproductions and/or microfilm
- I want an order form
- I have a comment, suggestion, compliment, or complaint
- Not sure what you're looking for?
Send Us Mail
Please address your stamped envelope to:
The National Archives and Records Administration
8601 Adelphi Road
College Park, MD 20740-6001
Telephone Us
Please call us toll free at:
1-866-272-6272
or
1-86-NARA-NARA
TDD lines:
College Park, MD: 301-837-0482
To send us a fax, please call:
301-837-0483
Status of Orders
You can check
the status of your reproduction order by entering your order number online.
- Orders placed on NATF Forms 81 through 86 are
generally completed in approximately 8 weeks from
the time we receive them.
- Orders placed on NATF Form 85, for full pension
files, generally take 12-16 weeks due to the large
size of the files.
- You should receive a response to your order for publications within 3-4 weeks.
If you have not received a response to your order within the stated times, please send us an e-mail or call us:
- orderstatus@nara.gov
- Customer Service Center Telephone Number: 1-800-234-8861
Please provide the following information:
- your name and postal mailing address
- the order number (preprinted on the NATF Forms 81 through 86), if applicable
- a daytime phone number, if you wish to be called
Comment on Draft Policy
To comment on National Archives proposed rules (regulations), records schedule notices, and other draft guidance, please see:
Opportunities for Public Comment
Inspector General
To report suspected incidents of waste, fraud, or mismanagement, please contact:
