FEMA Advises Affected Residents On Verifying Mail Addresses
Release Date: November 4, 2008
Release Number: 1798-035
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SAN JUAN, PR -- Federal and commonwealth officials announced today that FEMA applicants whose homes have been inspected within a timeframe of ten days and have not received correspondence by the agency, may have to make sure that their mail is not being held at the local U.S. Post Office.
Applicants should verify that the mailing address they provided to FEMA is the same address at which they usually receive their mail.
"In order to ensure there are no delays in the delivery of disaster assistance and information, we are asking that if your home or business was inspected more than 10 days ago, and you have not yet received any mail from FEMA, that you please contact FEMA's Helpline to determine if mail has been issued to you", said Justo Hernández, Federal Coordinating Officer (FCO). "If FEMA's Helpline confirms that mail was issued to you, and you have not received it, please make sure to visit your local U.S. Post Office", he added.
FEMA's Helpline operators are available to answer questions and to update information on your application from 7 a.m. to 7 p.m., seven days a week, until further notice. FEMA's Helpline toll free number is 1-800-621-3362, or (TTY) 1-800-462-7585.
The U.S. Postmaster in Puerto Rico has agreed to hold such undeliverable mail for a period of 30 days after which, if not claimed, the mail will be returned to FEMA.
FEMA coordinates the federal government's role in preparing for, preventing, mitigating the effects of, responding to, and recovering from all domestic disasters, whether natural or man-made, including acts of terror.
Last Modified: Tuesday, 04-Nov-2008 15:05:43