FEMA/SBA Inspectors Verifying Storm Damages 

Release Date: November 26, 2003
Release Number: 1500-03

» More Information on West Virginia Severe Storms, Flooding, and Landslides

CHARLESTON, W. Va. -- Residents living in the 22 federally-declared counties who were affected by the severe storms, flooding and landslides that occurred beginning November 11 can expect a visit from an inspector representing the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration (SBA), insurance company or volunteer agency.

After applying for disaster assistance by calling the FEMA registration number 1-800-621-FEMA (3362) or 1-800-462-7585 for the speech or hearing impaired, a FEMA inspector may contact you within five to seven days to schedule an appointment to inspect your damaged property. If you receive and complete your loan application, an SBA loss verifier may also schedule an appointment. Local building and safety inspectors may schedule an inspection to see if damaged structures are safe.

Inspections are mandatory. Before any application can be completed and approved, the location must be inspected. When the inspector calls to schedule an appointment, be sure to give clear, accurate directions to the damaged property and a current phone number where you can be reached. A street address is needed. Post office boxes do not show locations.

The damage inspection is part of the recovery process. FEMA inspectors, SBA loss verifiers and insurance adjusters are required to carry identification. Disaster officials warn residents to be cautious about letting unfamiliar visitors into their homes, even though they may introduce themselves as an inspector. "Ask for identification from anyone claiming to be an inspector," urged Michael Bolch, federal coordinating officer with FEMA. Our inspectors are required to display their picture identification badges at all times."

Applicants should be prepared to provide written confirmation of ownership, such as a tax receipt, deed, mortgage payment book or home insurance policy with the damaged property's address. Having the necessary documentation can help speed up the inspection process.

Owners and renters must show that the damaged property was their primary residence at the time of the disaster. Inspectors will accept a valid driver's license or current utility bill (such as an electric, gas or water bill) as proof of occupancy.

The inspection is free. It generally takes 30-40 minutes, and consists of inspecting all areas of your home and a review of your records. The inspector enters information into a hand-held computer that sends the information to FEMA. This speeds up the process of providing assistance. The inspector does not determine whether an applicant is eligible for assistance.

On March 1, 2003, FEMA became part of the U.S. Department of Homeland Security. FEMA's continuing mission within the new department is to lead the effort to prepare the nation for all hazards and effectively manage federal response and recovery efforts following any national incident. FEMA also initiates proactive mitigation activities, trains first responders, and manages the National Flood Insurance Program and the U.S. Fire Administration.

Last Modified: Monday, 01-Dec-2003 08:43:34