Register By Phone Or Internet For Disaster Assistance 

Release Date: October 22, 2004
Release Number: 1570-005

» More Information on Virginia Severe Storms and Flooding from the remnants of Hurricane Jeanne

SALEM, Va. -- Anyone who had damage from Tropical Depression Jeanne should contact the Federal Emergency Management Agency (FEMA) to register for disaster assistance under a major disaster declaration signed by President Bush.

The cities of Salem and Roanoke, and the counties of Alleghany, Craig, Floyd, Giles, Montgomery, Patrick, and Roanoke were designated as eligible for aid to homeowners, renters and business people.

Individuals can begin the disaster application process by calling the toll-free registration number 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY) for the hearing and speech impaired. The toll-free telephone numbers are available 24-hours a day, seven days a week until further notice. Those with Internet access now have the option to register on the agency's website at http://www.fema.gov, where valuable recovery information is also available.

Registration takes about 25 minutes and opens the way to grant and loan programs to cover uninsured and under-insured losses for individuals. Low-interest disaster loans for businesses are available through the U.S. Small Business Administration.

"Whether you are a homeowner, renter or business owner, you should register," said Federal Coordinating Officer Marianne C. Jackson. "Even if you don't have all the necessary information available - such as the exact amount of insurance loss -- it is important to get into the system. Be sure to have a secure mailing address, especially if you had to move out of your home."

Because of the large number of current disasters across the country, individuals may have difficulty getting through. FEMA advises to keep trying, and consider waiting until off-peak times, such as midday or the evening.

On March 1, 2003, FEMA became part of the U.S. Department of Homeland Security. FEMA's continuing mission within the new department is to lead the effort to prepare the nation for all hazards and effectively manage federal response and recovery efforts following any national incident. FEMA also initiates proactive mitigation activities, trains first responders, and manages Citizen Corps, the National Flood Insurance Program and the U.S. Fire Administration.

Last Modified: Friday, 22-Oct-2004 10:43:18