Pensacola DRC Begins Operations 

Release Date: October 1, 2004
Release Number: 1551-034

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ORLANDO, Fla. -- State and federal officials announce the opening of another Disaster Recovery Center (DRC), in Escambia County for residents and business owners affected by Hurricane Ivan, bringing to eight the number of centers serving the Western Panhandle area. The new center begins operations on Friday, October 1. There are now 36 DRCs operating in the state for victims of Hurricanes Charley, Frances, Ivan and Jeanne.

Escambia County

Annex Field Office (AFO) DRC
33 Brent Lane
Pensacola, Fla.

Victims of the hurricanes are urged to register for assistance first by calling 1-800-621-FEMA (3362). The TTY number is 1﷓800﷓462﷓7585 for those who are speech or hearing-impaired. After applying, those who have questions may visit a center to meet face-to-face with recovery specialists.

All centers are open from 8 a.m. to 7 p.m. (local time) seven days a week until further notice. [Lists of Panhandle and state-wide DRCs are on pages 2 and 3.] An applicant may visit any one of the 36 DRCs. Example: if an applicant from Escambia County goes to Walton County, he or she can be assisted at the Defuniak Springs Communioty Center DRC. Representatives of state, federal, and voluntary agencies, as well as loan officers from the U.S. Small Business Administration, will be on hand to answer questions and provide recovery information.

The severity of the damages caused by Hurricane Ivan in the Florida Panhandle has resulted in long lines and extended waits at several of the DRCs now operating. Due to this situation, FEMA and the State of Florida request that individuals and business owners with minimal to moderate damages wait several days before going to a DRC. This will allow those with severe losses quicker access to much-needed assistance.

The Federal Emergency Management Agency’s (FEMA) Helpline is experiencing a record number of calls. Because of this high volume, residents with only minimal losses, owners of commercial properties, and those who are able to start the recovery process are now urged to wait a few days before calling the Helpline. The Helpline is the option on the FEMA 800 number for people who have already registered to find the status of their application and get answers to various questions.

The State Emergency Response Team is a collaboration of Florida’s emergency management agencies led by the state coordinating officer. SERT’s mission is to ensure that Florida is prepared to respond to emergencies, recover from them, and mitigate their impact. For the latest information on the hurricane relief effort, visit http://www.floridadisaster.org.

On March 1, 2003, FEMA became part of the U.S. Department of Homeland Security. FEMA's continuing mission within the new department is to lead the effort to prepare the nation for all hazards and effectively manage federal response and recovery efforts following any national incident. FEMA also initiates proactive mitigation activities, trains first responders, and manages the National Flood Insurance Program and the U.S. Fire Administration.

Last Modified: Wednesday, 06-Oct-2004 18:33:13