The NIH Data Center, administered by the NIH Center for Information Technology (CIT), is a multi-system federal data center that provides high-speed connectivity and host processing for the applications of NIH and other federal agencies throughout the United States.
Using Our Services
The systems and services available through the NIH Data Center are generally on a fee-for-service basis. Please see our rates and take a look at the list of our customers.
For customer support or specific information on getting started, contact the NIH Help Desk at 301-496-4357 (local), 866-319-4357 (toll free), or 301-496-8294 (TTY). We offer a flexible, secure computing environment and responsive customer care.
Features
Secure
Carefully Managed
- Comprehensive change management
- Automated backup and recovery
Highly Available
- Redundant hardware and software in critical system areas
- Uninterruptible power supply (UPS)
- 7x24 availability (for most systems)
- 7x24 system monitoring and problem resolution
Flexible
Getting Started
You can use the CIT Web site to get started with account registration (including forms), e-mail service, software distribution (e.g., antivirus, statistical), training, and publications. For assistance, please contact the NIH Help Desk at 301-496-4357.
Emergency support is provided 24 hours a day, 7 days a week — just call 301-496-4357.
