I. Contributors to Topic Area Review
- WWC Organizations
- Topic Area Team
- Principal Investigator
- Deputy Principal Investigator
- Content Expert
- Project Coordinator
- Reviewers
- Statistical, Technical, and Analysis Team
- Quality Review Team
- Conflicts of Interest
A large number of people are involved in conducting a review for the WWC. Although the Topic Area Team is directly responsible for the content of the review, team members are aided by many others outside the team. This chapter describes the roles of those who contribute to the topic area reviews, along with details on participating organizations and conflicts of interest.
A. WWC Organizations
The WWC is administered by the U.S. Department of Education's Institute of Education Sciences through a contract with Mathematica Policy Research, Inc. (MPR), a nationally recognized leader in education research and in rigorous reviews of scientific evidence. Experts and staff from a variety of organizations participate in the development of WWC topic areas and reports. Subcontractors that may also be involved include Analytica; Chesapeake Research Associates; Communications Development, Inc.; CommunicationWorks; Empirical Education, Inc.; ICF-Caliber; Optimal Solutions Group; RAND Corporation; RG Research Group; SRI International; Twin Peaks Partners; the University of Arkansas; and the University of Wisconsin. For more information about key staff and principal investigators, visit the About Us page of the website (http://ies.ed.gov/ncee/wwc/aboutus).
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B. Topic Area Team
Once a topic area is selected, the WWC identifies leaders of the Topic Area Team. Each review team consists of a principal investigator (PI), deputy principal investigator (Deputy PI), content expert, project coordinator (PC), and reviewers. All Topic Area Team leaders (PI, Deputy PI, and content expert) are approved to serve in their positions by IES.
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1. Principal Investigator
The principal investigator is an expert in the research methodology of the topic area. Initially, the PI works with the deputy principal investigator to develop a review protocol for the topic area that defines the scope of the review, specifies the literature search parameters, summarizes the search results, and suggests prioritization of interventions for review. Throughout the topic area review, the PI reconciles differences between reviewers of a particular study; writes and reviews reports on interventions; makes technical decisions for the team; and serves as the point of contact for study authors, developers, and the IES.
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2. Deputy Principal Investigator
The deputy principal investigator is an established researcher with relevant methodological and substantive expertise in the topic area. The Deputy PI oversees the day-to-day work of the review team, assists in the development of the review protocol, and reviews research ratings. The Deputy PI also reconciles differences between reviewers of a particular study, along with writing and reviewing reports on interventions.
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3. Content Expert
The content expert, a well-established researcher with substantive expertise in the topic area, serves as a consultant to a Topic Area Team to help the PI and Deputy PI with content-specific questions that arise in reviews.
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4. Project Coordinator
Coordinators are WWC staff with an interest in the topic area whose role is to support PIs, Deputy PIs, reviewers, and other Topic Area Team members. These individuals are responsible for coordinating the literature search process, conducting screens of the literature, organizing and maintaining the topic area’s communication and management, tracking the review process, and managing the production process.
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5. Reviewers
WWC-certified reviewers are responsible for reviewing and analyzing relevant literature. Reviewers have training in research design and methodology and in conducting critical reviews of effectiveness studies. As part of the team, these individuals review, analyze, and summarize relevant literature for evidence of effectiveness, and also draft intervention reports.
Each reviewer must complete an extensive training and certification process before working on WWC reviews and authoring intervention reports. Potential reviewers, who are employees of MPR or WWC subcontractors, submit their resumes to WWC training and certification staff for screening. Those who pass the initial screening are invited to participate in reviewer training, a required two-day interactive session detailing the WWC and its products, review standards, and policies.
Within one week of the conclusion of training, participants must pass a multiple-choice certification examination. Those who pass the certification exam are required to complete a full review of an article. The review is graded by the certification team, with feedback provided to the trainee. If the trainee has not satisfactorily completed the review, he or she will be asked to review a second article, which is again graded and comments given. If the potential reviewer still has not attained a passing grade, he or she may be asked to complete a third review as long as the second review showed improvement. If there is no apparent improvement or the trainee does not adequately complete the third review, he or she will not receive certification.
Those who do complete satisfactory reviews are granted “provisional certification” status and are assigned to a Topic Area Team. Reviewers work closely with the Deputy PI and the topic area coordinator to complete reviews. Once reviewers have satisfactorily completed several WWC reviews, they are granted “final certification” status as a WWC reviewer.
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C. Statistical, Technical, and Analysis Team
The Statistical, Technical, and Analysis Team (STAT) is a group of highly-experienced researchers who are employees of MPR or WWC subcontractors. This team considers issues requiring higher-level technical skills, including revising existing standards and developing new standards. Additionally, issues that arise during the review of studies are brought to the STAT for its consideration.
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D. Quality Review Team
The Quality Review Team addresses concerns about WWC reports and reviews raised by external inquiries through a quality review process. Inquiries must be submitted in writing to the WWC through the Contact Us page (http://ies.ed.gov/ncee/wwc/help/webmail), pertain to a specific study or set of studies, identify the specific issue(s) in the review that the inquirer thinks are incorrect, and provide an explanation as to why the review may be incorrect.2 The Quality Review Team addresses the following issues regarding the application of standards:
- Whether a study that was not reviewed should have been reviewed.
- Whether the rating of a study was correct.
- Whether outcomes excluded from the review should have been included.
- Whether procedures for computing effect sizes were implemented correctly.
After an inquiry is forwarded to the Quality Review Team, a team member verifies that the inquiry meets criteria for a quality review and, if so, notifies the inquirer that a review will be conducted. A reviewer is assigned to conduct an independent review of the study, examine the original review and relevant author and developer communications, notify the topic area PI of the inquiry, and interview the original reviewers. Throughout the process, all actions and conversations are documented and logged. When the process is complete, the reviewer makes a determination on the inquiry.
If the original assessment is validated, the reviewer drafts a response to the inquirer explaining the steps taken and the disposition of the review. If the inquirer’s concerns are validated, the reviewer notifies the WWC project director, who subsequently notifies the IES. A revised review may be conducted at the request of the IES.
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E. Conflicts of Interest
Given the central importance of the WWC, the Department of Education’s National Center for Education Evaluation and Regional Assistance (NCEERA) has established guidelines regarding actual or perceived conflicts of interest specific to the WWC. MPR administers this conflict of interest policy on behalf of the Department of Education.
Any financial or personal interests that could conflict with, appear to conflict with, or otherwise compromise the efforts of an individual because they could impair the individual’s objectivity are considered conflicts of interest. Impaired objectivity involves situations in which a potential contractor, subcontractor, employee or consultant, or member of his or her immediate family (spouse, parent, or child) has financial or personal interests that may interfere with impartial judgment or objectivity regarding WWC activities. Impaired objectivity can arise from any situation or relationship impeding a WWC team member from objectively assessing research on behalf of the WWC.
The intention of this process is to protect the WWC and project team from situations in which reports and products could be reasonably questioned, discredited, or dismissed due to apparent or actual conflicts of interest and to maintain standards for high-quality, unbiased policy research and analysis. All WWC Topic Area Team members, including the principal investigator, deputy principal investigator, content expert, coordinators, and reviewers, are required to complete and sign a form identifying whether potential conflicts of interest exist. Conflicts for all tasks must be disclosed before any work is started.
For its reviews, the WWC does not exclude studies conducted or outcomes created by the developer of the product being reviewed; the WWC clearly lists authors of studies and indicates when outcomes were created by the developer. Additionally, as part of the review process, the WWC will occasionally uncover studies that have been conducted by organizations or researchers associated with the WWC. In these cases, review and reconciliation of the study are conducted by reviewers from organizations not directly connected to the research. Furthermore, the detailed processes undertaken to avoid any potential conflict are described in the intervention report. These procedures, along with explicit review guidelines, IES review, and external peer review, protect the review process from bias.
2 Additionally, the Contact Us web page allows users ask questions about publications, topic areas, and evidence standards, as well as suggesting topics, interventions, or studies to be reviewed; however, these issues are not addressed by the Quality Review Team.
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