On The Insider: Alicia Keys Poses as Michelle Obama

BNET provides action-oriented intelligence for managerial professionals that’s smart, useful, and always right at your fingertips.

Old-School Style Networking

LinkedIn not your style? Here’s how to make connections the old-fashioned way.

The Toy Entrepreneur

How a local toy seller relies on new
tech systems to grow the business.

Bing on Loaning Coworkers Money

Times are hard — but not so hard that
you need to be the office lender (no
matter what your boss says).

Fixing the “Pass the Buck” Problem

Stanford’s Jeffrey Pfeffer: Building a culture of accountability starts with
using the right language.

How to Get
Customers to Pay Up

Bill collecting is tough even in a good economy. Here’s how to collect —
without alienating your clients.

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Management

From Lean to Lasting: Making Operational Improvements Stick
By focusing on the soft side of lean and Six Sigma initiatives, leading global companies gain substantial, scalable, and sustainable advantages.
Tags: Tool, Six Sigma, Tqm/Six Sigma/ISO 9000, Process Improvement, Productivity, Quality, Business Operations, It Operations, Functions, Operations, Performance, McKinsey
Perspectives on Change: A Former Chief of Staff Reflects
Leon Panetta discusses how to make change happen, public-private partnerships and their effect on policy, and the major management challenges confronting the new administration.
Tags: Team, President, Leader, Leon Panetta, Quarterly, Government, Vertical Industries, Team Management, Leadership, Business Structures, Workforce Management, Enterprise Software, Software, Management, Finance, Human Resources, Industries, Public Sector, McKinsey
Better Communications for Better Investors: An Interview with the CFO of Gartner
Gartner CFO Christopher Lafond discusses the company's assertive approach to managing relationships with investors
Tags: Metrics, Gartner Inc., Investor, Quarterly, Financial Accounting, Finance, Functions, Corporate Finance, Performance, McKinsey
Turning Around a Struggling Airline: An Interview with the CEO of Malaysia Airlines
Idris Jala led the state-controlled carrier from the brink of bankruptcy to record-breaking profits. Now he wants it to become what he calls a ...
Tags: P&L, Quarterly, Functions, Governance, Leadership, McKinsey
Why Do CEOs (Still) Love Ayn Rand?
Even a major free-market economic crisis hasn't broken the love affair between business execs and their favorite free-market philosopher.
Tags: Ingersoll-Rand, Alan Greenspan, Objectivist, Kent, Entrepreneurship, Internet, Sales Strategy, Management, Sales, Ayn Rand, Capitalism, Atlas Shrugged, The Fountainhead, Objectivism, BNET Briefing, Kim Girard

Strategy

How to Get Customers to Pay Up
Hounding clients to pay their unpaid bills is a loathsome task, even when the economy is good. But in a recession, mismanaging accounts receivable ...
Tags: Payment, Customer, Chances, Collection Agency, Operational Accounting, Finance, Accounts Receivable, BNET Crash Course, Bill Collection, Chrysler, Bank of America, Christina Salerno
Fresh Look at Strategy Under Uncertainty
Although even the highest levels of uncertainty don't prevent businesses from analyzing predicaments rationally, says author Hugh Courtney, the financial crisis has shown us ...
Tags: Functions, Strategy, Strategic Thinking, McKinsey
How to Thrive in Turbulent Markets
In today's volatile world, doing business feels like competing in a heavyweight boxing ring. To prevail, should your company rely on agility (nimbleness) to ...
Tags: Industry, Sull, Strategy, Management, Harvard Business Review, In Brief, Donald Sull
Nudge Your Customers Toward Better Choices
A car rental agency includes insurance unless you specifically decline it. A software vendor recommends clicking "next" for a quick install. These companies have ...
Tags: Default, Customer, Cellular Phones, Consumer Electronics, Personal Technology, Harvard Business Review, In Brief, Daniel G. Goldstein, Eric J. Johnson, Andreas Herrmann, Mark Heitmann, Daniel G. Goldstein, Eric J. Johnson, Andreas Herrmann, Mark Heitmann
The Downturn’s New Rules for Marketers
The old recession playbook won't work this time around.
Tags: Vehicle, Advertisement, Customer, Manufacturing, Sales Strategy, Sales Force Management, Marketing Research, Sales, Marketing, Functions, Sectors & Regions, McKinsey

Work Life

Stop Overdoing Your Strengths
Taken too far, your strengths can become weaknesses.Consider two leadership strengths: forcefulness (driving your team hard) and consensus-building (getting everyone's agreement on decisions). Overdo ...
Tags: Team, Strength, Subordinates, Leadership, Performance Management, Team Management, Management, Human Resources, Workforce Management, Harvard Business Review, In Brief, Robert Kaplan, Robert Kaiser, Robert E. Kaplan, Robert B. Kaiser, Robert E. Kaplan, Robert B. Kaiser
What Now for MBAs?
Even in a down economy, MBAs can still navigate a great career path if they know where to look.
Tags: BNET Feature Package, MBA, Finance, Energy, Healthcare, Social Entrepreneurship, Wall Street, Wharton School at the University of Pennsylvania, University of Chicago Booth School of Business, New York University Stern School of Business, Duke University's Fuqua School of Business, Northwestern University Kellogg School of Management, University of Texas at Austin McCombs School of Business, Jesse Jones Graduate School of Management Rice University, Yale School of Management
The Healthcare MBA: One Fast Track in a Slow Economy
The bottom line: Healthcare is hiring and B-schools can't churn out enough MBAs to fill jobs in the $2.26 trillion industry.
Tags: Healthcare Industry, MBA, B-School, IMS Health, Amedisys, Amgen, Hospital Corporation of America, Life Technologies
The Finance MBA: Life Beyond Wall Street
Manhattan might be a ghost town, but regional banks and boutiques will still be hunting for talent.
Tags: MBA, B-School, Financial Services, Investment Banking, BB&T, M&T, Evercore Partners, Perella Weinberg, Lazard, Greenhill
The Social Entrepreneur MBA: Trained to Adapt
MBAs are veering off the corporate path to launch businesses with profit goals and social missions and they just might have what it ...
Tags: Social Entrepreneurship, Non-profit, MBA, B-School, Ashoka, Skoll Foundation, Acumen Fund, Teach for America, Bridgespan, FSG Social Impact Advisors, Good Capital

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