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The new Small Utilities Enterprise License Agreement (ELA) program provides IT, business, and supply-chain benefits to utilities in the United States with 100,000 meters or fewer.

Viewing electric and gas system data geospatially gives managers context. GIS, however, is more than a pretty map. It gives managers insight that improves operations and customer service and streamlines work processes. GIS offers utilities advantages including

  • A means for outage management response
  • A basis for building facilities
  • A system for service call and fleet management work
  • A resource for market strategizing
  • An automation process for everyday work tasks

With the power of GIS at hand, utility managers can better understand their service area needs and their resources for meeting those needs. GIS is most powerful when utilities integrate it into their information technology infrastructure. This allows utilities to visualize the data through intelligent maps in their multiple systems:

  • Customer service
  • Supervisory control and data acquisition (SCADA)
  • Work management
  • Financial
  • Human resources

Furthermore, they can capture spatial information on weather intelligence, line clearing cycles, or field service dispatching from outside sources and consolidate it for new decision-making tools. By placing GIS as a core component within the enterprise technology system, company managers can better achieve their business goals.

Energy Currents Newsletter

Fall 2008 [PDF]


 
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