Microsoft Diagnostics and Recovery Toolset
Powerful tools to accelerate desktop repair
Microsoft Diagnostics and Recovery Toolset helps your IT team make PCs safer to use and keep employees productive, and enables desktops that are much easier and less expensive to manage. Administrators can easily recover PCs that have become unusable, rapidly diagnose probable causes of issues, and quickly repair unbootable or locked-out systems. When necessary, they can also quickly restore critical lost files.
Microsoft Diagnostics and Recovery Toolset is a core component of the Desktop Optimization Pack for Software Assurance, a suite of advanced technologies designed to improve desktop manageability and security and decrease total cost of ownership (TCO).
Challenges of corporate desktop recovery
One of enterprise IT's most critical responsibilities is to protect corporate and employee data. Although many IT departments take a proactive approach to backing up network data, they tend to be reactive in planning for desktop system failures. Unfortunately, the cost of not having an effective diagnostics and recovery plan in place can be devastating.
Microsoft Diagnostics and Recovery Toolset can help you save time and reduce the challenges associated with troubleshooting and repairing system failures.
Microsoft diagnostics and recovery toolset: Advantages
Rapid recovery for greater user productivity
The toolset provides many options for recovery, even when Windows Safe Mode or normal boot will not function. The easy-to-use, offline boot environment helps your IT team quickly restart computers. They can recover deleted files and remove malware from infected systems while the computer is offline. This helps protect other computers on the network and reduces the amount of time the computer is unavailable.
Accelerate helpdesk responsiveness
The toolset helps IT professionals quickly respond to and resolve user issues. Key capabilities include ERD Commander, which boots unresponsive systems into a familiar Windows-like repair environment; Crash Analyzer, which helps determine the most likely cause of a crash; and System Restore, which lets IT staff safely remove changes that could be causing the system to malfunction.
Cost savings
Using the toolset helps your IT staff work more quickly and simplifies helpdesk support, reducing your overall support costs as well as lost productivity caused by downtime.
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For more detailed information, see the Windows Vista TechCenter.
Some product features are only available in certain editions of Windows Vista and may require advanced or additional hardware.