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E-Mail Customer Service

We try our best to respond to e-mails within 2 business days. If you have an account question, save time and manage your account online.

Call us (or use our Web site) to request a payment extension, start/stop service, for new construction issues, or to report or check the status of a power outage. These requests cannot be handled by e-mail.

*Required Information

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Billing and Payment
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Customer Information:

First & Last Name:*  
Company Name:
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Service City:*  
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For prompt response, provide one of the following:

Service Phone Number: ( ) -
Dominion Account Number:
Last Four Digits of Your Social Security Number:

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