Services

We offer a wide range of services to DOJ employees and family members, no matter where you live or work. If an issue or service is not listed but you think we can assist, please call us.

1. We provide confidential, short-term counseling, information, referral, support groups, and other social services to help you with issues such as (but not limited to):
   
   
   • Emotional Issues
   
   
   • Mental Health
   
   
   • Disabilities
   
   
   • Alcoholism/Substance Use and Abuse
   
   
   • Stress Management
   
   
   • Time Management
   
   
   • Conflicts in the Workplace
   
   
   • Career Counseling
   
   
   • Parenting Issues
   
   
   • Family, Couple, or Marriage Issues
   
   
   • Domestic Abuse
   
   
   • Elder Care, and Related Services
   
   
   • Long-term/chronic illness
   
   
   • Traumatic Experiences
   
   
   • Grief and Loss
   
   
   • Debt Management
   
   
   • Stopping Smoking
   
   
   
2. Assisting managers and supervisors with employees who have performance, conduct, or attendance problems.



3. Enhancing teamwork by promoting a healthy and supportive work environment.



4. Providing educational training to offices on Stress Management, Conflict Resolution, Time Management, EAP Awareness, and more. If there is a topic you would like us to cover specifically for your office, let us know and we can develop a training to meet your needs.



5. Sponsoring free lunch time seminars in Washington, D.C. The seminars are open to all employees. They cover topics such as coping with stress, improving relationships, brain chemistry, anxiety and depression and more. If you would like to suggest a topic of interest, please contact us.

Frequently Asked Questions

1. Will it really be confidential?
   
   Confidentiality is the backbone of the EAP and is mandated by both Federal and State laws and regulations. All contact with an EAP counselor is considered privileged and confidential. No information can be released without an employees written permission unless there is a real threat of harm to self or others.



2. Will using EAP services hurt my security clearance?
   
   No. Utilizing EAP services does NOT impact security clearances unless an employee poses a threat to national security. No information may be released for a background check without the employee's written permission.



3. What will it cost?
   
   Nothing! EAP services are free of charge to employees and immediate family members, whether you work in the immediate D.C. area or anywhere else in the country.



4. What kind of training do EAP counselors have?
   
   The DOJ EAP is staffed by licensed mental health counselors. Our contract counselors must be licensed in the State they practice in and have experience in dealing with substance abuse. Contract counselors usually are Ph.D. Psychologists or Masters level clinical Social Workers or Professional Counselors.



5. Isn't the EAP just for alcohol and drug problems?
   
   NO!! EAP helps people with any life or work related problem that is causing difficulty. See Services  for a full range of topics covered by EAP counselors.



6. Is my problem big enough to bring to EAP?
   
   No problem is too small, or too big. The earlier you seek assistance, the more likely you will keep your concerns from snow-balling into a bigger life issue. When you are not quite sure, pick up the phone and let us help.



7. How do I contact EAP?
   
   Find out which EAP you should contact and call for an appointment.



8. When can I call for assistance?
   
   The EAP office is normally physically staffed from 7am - 4pm Monday through Friday. However, you can page us for emergencies at any time. You can also call and leave a message at any time. Contact us.



9. Who am I reaching when I call EAP?
   
   When you call the EAP you will either contact a licensed EAP counselor directly, be asked to leave a message so a counselor can return your call or invited to contact the counselor via the paging system and your call will be returned within 30 minutes.



10. What are the benefits of calling?
    
    You will be given quick, free, reliable and confidential services to aid you in dealing with what ever concerns you, by caring staff that are professionally trained.