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Customer Service Home

Manage Your Account

Sign in or register.

To register, you'll need:

  • your account number,
  • zip code, and
  • the last 4 digits of your SSN or Fed ID

It's easy to manage your Dominion account -- 365 days a year!

  • Make payments
  • Up-to-the-minute account information
  • Billing and payment history
  • Usage history
  • Comparisons of your energy use
  • Copies of bills
  • Update your mailing address and phone numbers
  • Budget Billing - get your budget bill amount & enroll (VA & NC customers only)
  • Automatic bank draft - sign up or update your information
  • Credit reference letters (VA & NC customers only)
  • Request a payment extension (VA & NC residential customers only)
  • Enter a meter reading (OH, PA & WV customers only)
  • Moving requests:
    • Start, stop or transfer service (VA & NC customers only)
    • Check the status of an existing request, change the scheduled date or cancel a request (VA, NC & OH customers only)
  • Power Outages- report & check the status of outages or electrical problems (VA & NC customers only)
  • Meter Data Summary Reports (VA & NC customers with IDR meters only)
  • Energy Choice options (OH & PA customers only)