Performance measures are intended to be a useful tool for program managers to define and communicate the needs their program will address and the impact the program will have. The National and Community Service Act of 1990 requires applicants for funding to apply measurable performance goals to determine impact of Learn and Serve America on communities and participants. This effective practice will help clarify performance measurement terminology for service-learning programs and was submitted by Donald Pratt of Project STAR in March 2003. The practice includes a link to the AmeriCorps Guidelines published for fiscal year 2003 by the Corporation for National and Community Service in December 2002.

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The Resource Center is your one-stop shop for online tools and training resources to strengthen your volunteer or service program. Sponsored by the Corporation for National and Community Service and administered by ETR Associates, The Resource Center is the central point for:

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