A good resume is an important element in the employment process.
It gives the prospective employer a first look at who you are and what you can
do for a company. Typically, an introductory cover letter should accompany the
resume when it is sent to a company.
Your goal is to make the resume easy to read, concise and
convincing. Look at it as your initial marketing tool. With some luck, your
resume and letter will result in an
interview. Here are a few tips to help you put it all together:
Reveal Your Best. Look at a resume as a sales prospectus,
and you are the product. Be sure to include information on the biggest
and best things you have accomplished – and don't be modest. Remember
that your resume is NOT a job application, official personnel document or
confessional.
Write your "Objective." The objective
is a clearly stated goal that shows a sense of direction. Without it, employers
are at a loss as to what you are really looking for in a job. Keep your objective
short and to the point, and put it up front in the resume. If you have several
different objectives, write a separate resume for each.
Outline your accomplishments. Use specific terms
and give details about your major accomplishments. Generic terms like "I
manage people well" are less effective than "supervised 37 employees
in telecommunications sales."
Be honest. Be sure your resume is down-to-earth
and factual. You must be able to justify and explain in person everything
you have included on the resume.
Make a good impression. Employers are often impressed
with PAR statements (problem-action-results) that describe how you corrected
a problem in your company or completed a project with beneficial results.
An example might be: "Redesigned telecommunications network to speed
connections and improve reliability; saved $140,000 in the first year of operation."
Choose the right length. Resumes can be kept brief
for applicants with a fairly short work history. But individuals with extensive
experience and accomplishments should use the space they need to describe
their experience and skills. Forget about rules you may have heard that say
you should limit your resume to one page. Keep your information short and
to-the-point, but do the job right and take the space you need. Resumes rarely
exceed two pages except in the case of executives.
Put things in the right order. A standard chronological
resume is the most widely preferred style by employers. It is best if your
last job provided the most relevant experience to the one for which you are
applying. It's easy -- list your most recent employment first, and
describe your experience under each employer. If you are changing careers
or have a scattered work history, then a functional resume might be better.
List achievements first, separate them into several categories, and
then add the employment section with minimal descriptions. Functional resumes
often run longer than a page, so be sure the most relevant sections are on
the first page.
Bridge the gaps. If there are gaps in your employment
history, try to explain them in a positive way, such as "maternity leave
and family management" or "world travel and study." After all,
gaps are gaps.
Dodge the "hopper" image. If you have
held a number of short-term jobs, you can avoid the appearance as a "job
hopper" on your resume by combining several jobs into a single entry.
For example, "1997-99: Store clerk; K-Mart, Rite-Aid, 7-Eleven."
Consider dropping the least important jobs, but include any that provided
relevant experience to the position for which you are applying, regardless
of their length.
List summer jobs neatly. To keep a resume neat,
students can represent seasonal jobs by the actual season. For example, use
"Summer 2000" instead of 6/00 to 9/00. Then consider using the combined
entry as described above.
Include incomplete education. If you don't have
your degree or credentials yet, describe what you are doing, such as: "Virginia
Commonwealth University, Psychology major, Bachelor's degree anticipated May
2003."
Leave some things out. Keep your resume focused
on skills and experience rather than your favorite pastimes like snorkeling
or snowboarding unless the activity is clearly relevant to your job objective.
The same thing is true for ethnic or religious affiliations.
Watch the jargon. It is important to include certain
technical terms in your resume to let potential employers know your knowledge
of their industry. However resumes packed with buzzwords are not the most
effective means of communicating your skills and knowledge. The goal is to
convey who you are professionally and give a potential employer an idea of
what you may be able to do for him/her.
Prepare carefully. Although your resume's content
is most important, resumes also need to have a good appearance. Amazingly,
some employers still receive sloppy, hand-written resumes. If it is difficult
to read, some recruiters or executives may not take the time to wade through
it. Your resume typically is the first thing an employer sees from you, and
first impressions count. So be sure your resume features a clean layout with
some white space between sections. Use short to medium sentences with bullets.
Use good quality paper in plain or ivory color, and select printer fonts that
are common and easy to read. If you are not comfortable with developing your
own resume, get the help of a skilled writer or a service that specializes
in developing effective resumes.
On-line Resumes
It is not necessary to develop a different resume for the
Internet or scanning purposes. You only need to alter the presentation format.
A well-written resume will contain all of the necessary keywords to attract
attention whether it is being read by a hiring manager, scanned and searched
in a management system or indexed on an Internet site.
Consider developing three types of resumes. The first
is strictly for standard mail, and can include bullets, italics, and other
highlights. The second is a scannable version, which is still word-processed,
but contains no bullets and the other design highlights. The third type is an
Internet version, a plain text document which can be sent through electronic
mail or cut-and-pasted into online forms.
Here's a few guidelines for submitting resumes on the web:
Always send a text version of your resume in an e-mail
response unless it is clearly indicated that you can attach a word file, such
as one created in MS-Word or Word Perfect. Unless otherwise instructed, be
sure to include a cover letter in the same e-mail. Test your submittals by
sending an e-mail to yourself with the full data included. This will help
you identify any formatting problems before you start sending it out to possible
employers.
Some positions advertise online but do not accept resumes
via electronic mail, so read all instructions carefully.
Remove bullets, italics and other highlights and save
the file to plain text, sometimes called ASCII, Text Only,
or DOS text. Instead of bullets, use asterisks (*) or plus signs (+)
at the beginning of lines. For lines, use a series of dashes to separate sections.
Don't try to underline text. If you need to use bold text, consider capital
letters or use asterisks to surround the text.
Keep copies of the files on a diskette or your computer's
hard drive so they are ready to edit, print, or email whenever you want.
Use caution. Posting your resume on-line essentially
makes it a public document and it is out of your control. If you are concerned
about having your address on the web, consider renting a post office box during
your job search. Also, many employers and recruiters still prefer to contact
applicants by phone, so carefully consider whether or not to include a telephone
number on your resume.