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• Help Page
• Navigation
• Site Map
• Search
• How to Order
• What's New
• Who We Are
• Contact Us
• Customer Service
• On-line Client Centre
• Browse our Catalogue
• Recent Releases
• Popular Titles
• Weekly Checklist
• Locate a Bookstore
• Locate a Library
• Related Information
  • Crown Copyright
  • InfoSource
• Services For
  • Author Departments
  • Libraries & Depositories
  • Bookstores & Distributors
• Frequently Asked Questions
• Feedback
• Important Notices

Help Page

This "Help" page was designed to let you know what's behind some of the buttons contained in the top and left-hand navigation bars that are located on each page within the GoC Web site. It also provides some helpful hints to make your visit to our Web site more productive.

Our Web site can also provide you with fully bilingual online help support. Select Help from the toolbar in any window and information about the window is displayed.

You can also click on located beside Need Help? in the upper right hand corner of the window. Our fully bilingual Customer Service information officers are available by phone during the hours you see detailed in Need Help?. Our hours of operation, telephone number and email address are detailed below in Customer Service.

If you've experienced difficulties while browsing or navigating the GoC site, feel free to call our Customer Service.

Navigation

Navigating or browsing our site is easy because of the top and left side navigation bars and the convenient buttons on each page.

When you place your cursor over one of the red buttons in the top navigation bar, a text box is displayed showing the name of that button.

You can click on any one of the red buttons in the navigation bar to go to the page that it represents. You can also click on any topic in the left side navigation bar to move quickly to the page on which that topic appears.

Site Map

To discover what can be found on our site, take a look at the Site Map. It provides a comprehensive list of the main topics in our Web site.

Search

Our Web site search engine allows you to search through our catalogue of publications.

How to Order

Our Web site provides a wide range of publications, some in various formats. All publications available for order will have a shopping cart icon displayed. We are providing you with the ability to order both free and priced publications produced by the Government of Canada.

What's New

Our Web site will provide you with regular updates and additions to be found on the Web site. We will provide current events listings, featured publications and other items of interest. Click on What's New to access this information.

Who We Are

The goal of this site is to provide "single window" access to Government of Canada free and priced publications for all Canadian citizens, access to online support, and personal support with a fully bilingual customer service. Click on Who We Are to access this information.

Contact Us

This Web site has been created with the needs of Canadians in mind. We welcome your input and feedback about the site or about any other publication related comments.

You can send an email with your feedback or comments to our address. Click on Contact Us to view this information.

Browse our Catalogue

We have grouped publications you may wish to browse through. You will find alphabetical lists by subject, title, books, subscriptions.

Recent Releases

Recent releases include some of our new publications and new editions published within the past year. Click on Recent Releases to view publications released recently.

Popular Titles

Click on Popular Titles to view our most popular publications.

Weekly Checklist

The Weekly Checklist is produced each week by the Depository Services Program (DSP). Every Checklist includes a listing of book and serial titles which have been released during the week by the Parliament of Canada, federal departments, and Statistics Canada.

Depository institutions use the Checklist to order publications for their collections, but non-depository institutions will discover that the Checklist provides an excellent guide to free and priced Canadian government documents. Only a registered Depository can order from the weekly checklist.

Click on Weekly Checklist to view the publications that have been added to the catalogue a particular week.

Locate a Bookstore

Click on Locate a Bookstore to find the bookstore conveniently located closest to you. Many bookstores will either carry or take orders for Government of Canada publications.

Locate a Library

There are Depository Libraries of Canadian government information throughout Canada and around the world. Click on Locate a Library to find the library conveniently located closest to you.

Related Information

This is used to view related information about a publication. Click on:

• Crown Copyright
• InfoSource

Services For:

If you are an author department, library, bookstore select the link pertinent to your organization to view relevant information regarding products and services. To select these services, click on:

• Author Departments to view author department information,
• Libraries & Depositories to view libraries and depositories information,
• Bookstores & Distributors to view bookstores and distributors information.

Frequently Asked Questions (FAQs)

We listed a few frequently asked questions for your reading. Sometimes looking at other people's questions can help you find an answer to one of your questions. To access FAQs, click on this link Frequently Asked Questions. If this doesn't help, please contact our Customer Service.

Feedback

Your feedback is important to us. We welcome your comments, questions, and feedback about both this Web site and our products and services. Please send us a message at Contact Us.

Important Notices

Notices regarding our Web site, such as information on privacy, are listed in Important Notices.