Platform(s): Windows 98, Windows ME, Windows 2000 (SP4+), Windows XP (SP1 SP2)
JRE version(s): 1.4.2_xx
SYMPTOMS
Applets do not run.
CAUSE
The Java control panel is not configured to use the web browser. If Java is already installed but applets do not work, you may need to enable Java for your web browser.
SOLUTION
To see whether your browser is configured to use Java or not, first open the Windows Control Panel. From the Start menu button, select Settings, then Control Panel to open the Control Panel. You should see the Java Coffee Cup logo icon in the Control Panel.
Double click the icon to open the "Java Control Panel"
In the "Java Control Panel", select the Browser Tab
Make sure the box next to Internet Explorer, Netscape, or Mozilla is checked
If it is not checked, click the checkbox to enable Java for your Web browser
Click the Apply button.
If you do not see the coffee cup icon in the Windows Control Panel, you do not have the latest version of Java installed on your computer.
NEED MORE HELP?
If you require further assistance, please make sure you check through our
Help and FAQ sections thoroughly. We probably have a page that answers your question.
Printable Version