NDWC FAQ

Frequently Asked Questions

What is the National Drinking Water Clearinghouse (NDWC)?
NDWC is a public service organization (established in 1991) that collects, develops, and distributes timely drinking water-related information. Funded through the U.S. Department of Agriculture’s Rural Utilities Service, NDWC provides technical assistance to Americal’s small and rural drinking water treatment plants and provides related educational materials to the communities they serve.

How can the NDWC help?
NDWC offers technical, managerial, financial, regulatory, health, and general information relevant to small drinking water systems. We provide free telephone consultation, referrals, educational products (including technical manuals, brochures, videotapes, government publications, and children’s publications), and information databases. All of our services can be accessed by the general public.

If you have questions about drinking water issues, look to the NDWC for answers. We provide a variety of services, including a toll-free technical assistance hotline, more than 300 free and low-cost educational products, and the free magazine On Tap. We also sponsor conferences, workshops, and seminars to bring our services to you in person.

Our staff is made up of engineers, researchers, and technical writers and editors who locate and distribute information, such as:

• water treatment technologies,
• source water protection issues,
• operation and management strategies,
• regulatory updates, and
• funding sources for community water treatment infrastructure

We Can Help! Call the NDWC at (800) 624-8301 or (304) 293-4191 and ask to speak with a drinking water technical assistance specialist.

Where is the NDWC located?
The NDWC is housed at West Virginia University (WVU), one of the nation's major doctoral-granting, research institutions. WVU is in Morgantown, West Virginia, a town of 26,000 residents plus approximately 22,000 students. We are located 75 miles south of Pittsburgh, Pennsylvania.

How long has the NDWC been around?
The National Drinking Water (NDWC), was established in 1991 at West Virginia University to develop and maintain services and information related to small community drinking water systems.

How is the NDWC funded?

Funded by the U.S. Department of Agriculture's Rural Utilities Service (RUS), the NDWC is an extension of RUS's commitment to provide technical assistance to America's rural water facilities.

How can I add a link to your web site?
Fill out this form and mail or fax it to the NDWC, or e-mail attention NDWC Web Links/Resource Guide.
Your organization's information also can be added to the next edition of the NDWC Outreach Resource Guide.


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National Research Center for Coal and Energy
West Virginia University

©2006, National Environmental Services Center

  National Environmental Services Center
Box 6064 West Virginia University
Morgantown, WV 26506-6064

Phone: (800) 624-8301 / (304)293-4191
Fax: (304)293-3161