Error: 25099 during Java installation

Error Messages

Printable Version

This article applies to:

Platform(s):
Windows 2000 (SP4+), Windows XP (SP1 SP2), Vista, Windows 2003
Browser(s):
Internet Explorer 6.x, Internet Explorer 7.x, Mozilla 1.4+, Firefox
JRE version(s):
6.0, 6u10+

SYMPTOMS

While Java installation is in progress, a message box with the following error is displayed:

'Error: 25099'

CAUSE

This is an InstallShield error code. It indicates that the installation process has failed. The exact reason for this error is not known at this time.

WORKAROUND

Step 1 :
We recommend that you remove any traces of the failed Java installation.
To uninstall the Java, follow the instructions at: Uninstall Java

Step 2 :
Download and install the offline installation package from the manual download page:
Please visit Offline installation.

NEED MORE HELP?

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You may find information on the following topics in the Help section:
Installing Java
Configuring Java
Error Messages
Applet Application

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