Managing Agency Users

What information will I need to establish a new account?

How do I register for a new account?

How do I modify an agency user?

How do I reassign user roles?

How do I delete users?

I am an administrator, why can't I create a new user?

How many users can I have registered with an agency?

What roles are available for my agency to assign to users?

Where can I find my agency enrollment code?

Where/how do I obtain my agency enrollment code?

How do I change my password?

How is a Role Manager created?

What information will I need to establish a new account?

· Your first and last name
· Your telephone number
· Your email address
· Your title

How do I register for a new account?

1. Click on the New Agency Users link under Quick Links on the right hand side of the Grants.gov Home Page
2. Click on the E-Authentication User Guide for detailed information on the process
3. Your registration is completed once your Agency Role Manager has approved your access

How do I modify an agency user?

1. Click on the Manage Agency Users link
2. Select the user to modify
3. Click on the Modify User button
4. Make the revisions
5. Click the Submit button

How do I reassign user roles?

1. Click on the Manage Agency Users link
2. Select the user to modify
3. Click on the Reassign Roles button
4. Make the role revisions
5. Check the box indicating: “I have verified the identity of this user and their authority to be assigned the above roles. I understand that users assigned the Agency Grant Retriever and View Applications roles will have the ability to access proprietary information in grant applications, and that users assigned the Manage Agencies role will have the ability to assign roles to other users on my behalf. I will periodically review the list of users in my agency and revoke these roles when they are no longer needed. “
6. Click the Continue button

How do I delete users?

1. Click on the Manage Agency Users link
2. Select the user to delete
3. Click on the Delete User button
4. On the Delete User Confirmation screen, click on the Delete button again.

I am an administrator, why can't I create a new user?

To create a new user you must be assigned the role of Manage Agencies.

How many users can I have registered with an agency?

You may register an unlimited number of users with a specific agency.

What roles are available for my agency to assign to users?

When a user is signed up for Grants.gov, they have to ability to log in, but they cannot do anything in the system until you give them a role. The following roles can be assigned to agency users:

• Manage Packages role allows a user to add, modify and delete an application package(s)
• Agency Tracking Number Assigner role allows a user to assign tracking numbers to submitted applications.
• Agency Template Creator role allows a user to manage application package templates.
• Manage Agencies role allows a user to manage agencies.
• View Applications role allows a user to view the applications submitted to your agency.
• Agency Report Viewer role allows a user to view a report or the registration status for an applicant or organization
• Manage Synopses role allows a user to add, modify and delete synopses
• Agency Grant Retriever role allows a user to retrieve applications that were submitted to your agency.

Where can I find my agency enrollment code?

You can find your agency enrollment code in your agency profile. To access your agency profile, start at the Manage Agencies screen. Click the Modify My Agency button above the listed agencies. This will take you to the Agency Profile screen for the agency with which you are registered. You can also find your Agency Enrollment Code, by contacting the Agency POC or emailing support@grants.gov.

Where/how do I obtain my agency enrollment code?

If you are already a registered user and have managed agencies as a role, you can find your agency enrollment code in your agency profile. If both those conditions are not met, then the only way to obtain your agency enrollment code is to request it from your Agency Point of Contact (APOC).

How do I change my password?

1. Login to the For Grantor section
2. Click on the Manage Agency Users link
3. Select the user to modify
4. Click on the Modify User button
5. Update your password
6. Click the Submit button

How is a Role Manager created?

Assign the role of "Manage Agencies" to create a Role Manager by completing the following steps:
 
1. Click on the Manage Agency Users link
2. Select the user to modify
3. Click on the Reassign Roles button
4. Select Manage Agencies

I am the agency admin, why can’t I see the applications published by and submitted to my sub-agencies?

To perform any functions other than managing sub-agency agency users, you will need to create a log-in specifically for that sub-agency.