Grants.gov simplifies the grants management process and creates a centralized, online process to find and apply for over 900 grant programs from the 26 federal grant-making agencies. Grants.gov streamlines the process of awarding over $360 billion annually to state and local governments, academia, not-for-profits and other organizations. This program is one of the 24 federal cross-agency E-Government initiatives focused on improving access to services via the Internet. The vision for Grants.gov is to be a simple, unified source to electronically find, apply and manage grant opportunities.
Grants.gov was developed as part of the President's Management Agenda and related E-Government Strategy, which charged federal grant-making agencies with developing a single electronic system to find and apply for federal grant opportunities.
Website Support/Getting Help
If you have a question that you cannot find the answer to in Frequently Asked Questions, try consulting our User Guides. If you still cannot find an answer to the question, please contact us via email at firstname.lastname@example.org or call the Grants.gov contact center at 1-800-518-4726.
If you are having a problem and have not found an answer in any of the other resources, call 1-800-518-4726 to speak to a Customer Support Representative or email email@example.com.
Your email will be responded to quickly. A Customer Support Representative will address your issue and contact you soon after they receive the email.
Click on the link to view our screen resolution directions to change your settings.
Click here to learn about Grants.gov's compatibility issues with Windows Vista and Microsoft Office.
While using the compatible version of Adobe Reader, Grants.gov offers complete compatibility with the following operating systems: all windows operating systems including Vista, MAC, Unix and Linux.
Vista users submitting a PureEdge application package can utilize the Citrix solution via Grants.gov to submit applications. Vista users may view, complete, and submit forms produced by the PureEdge software used by Grants.gov, through a Citrix server connection. A Citrix server connection allows users to remotely launch a Windows session on their own machines by using the free Citrix client application. While connected to the server, users can develop their grant application using PureEdge forms. Applicants will need to download and install the free Citrix client application in order to work on their application package for the specific grant for which they are applying.
Citrix Client Start-up Guide for Vista Click here.
To download Citrix Streamlining Client Version 1.1 click here.
Click on the link below for additional information regarding Citrix 1.1
Grants.gov is currently reviewing the Vista operating system to adopt standard security configurations by February 1, 2008 in compliance with OMB's memorandum. http://www.whitehouse.gov/omb/memoranda/fy2007/m07-11.pdf
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You received the error page because your application package was opened with software that is not compatible with Grants.gov. The compatible version of Adobe Reader is required for viewing, editing and submitting a complete grant application package to Grants.gov. Any and all edits made to the Adobe Reader application package must be made with the compatible version of Adobe Reader. Grants.gov does not guarantee to support versions of Adobe Reader that are not compatible with Grants.gov.
*Please note: Adobe Acrobat is compatible if it is comparable to the compatible version of Adobe Reader, click here to verify your Adobe Reader or Acrobat Standard or Professional software version is compatible with Grants.gov. For more information on Adobe Acrobat and Grants.gov compatibility, see FAQ below: Can I use Adobe Acrobat Standard or Professional to complete and submit an Adobe Reader application package with Grants.gov?
The compatible version of Adobe Reader is available to download for free on the Grants.gov website.
If you have already installed the latest version of Adobe Acrobat Professional software you have installed on your computer you can open, complete and submit an Adobe Reader application package to Grants.gov.
Adobe Acrobat software allows you to perform all tasks performed by the corresponding version of Adobe Reader software. The version number of Adobe Acrobat (Standard or Professional) software and Adobe Reader software that perform the same tasks have matching version numbers (i.e. Adobe Reader 8.1.1/8.1.2/8.1.3/9.0, parallels Acrobat Standard or Professional 8.1.1/8.1.2/8.1.3/9.0, viewing function). To complete a Grants.gov application package you must either install the Grants.gov compatible version of Adobe Reader for free or have an equivalent version of Acrobat Standard or Professional software already installed on your computer.
To check which version of Acrobat you are using go to the Help menu in Acrobat then select About Acrobat (version #), a text box will appear containing an Adobe logo with a number, under that information you will see another number, this is the version number of your software (i.e. 8.1.2).
Or click here to verify your Adobe Reader or Acrobat Standard or Professional Software version is compatible with Grants.gov.
If you have an earlier version of Acrobat or you are unsure which Acrobat or Adobe Reader software version you are using, you may download the Grants.gov compatible version of Adobe Reader for free and use it instead of Acrobat to complete your Grants.gov application package. Click here for instructions on using Adobe Reader instead of Acrobat without changing your computer settings.
If you are using an earlier version of Adobe Acrobat (Standard or Professional) (i.e Acrobat 8) but you are unable to update your software to the latest version; download the compatible version of Adobe Reader software from the Grants.gov website for free. The two programs may be downloaded and used separately, by following the steps below:
How to do this will vary with each user's installation of the Operating System.
Step 1: To check that you are using the compatible version of Adobe Reader, go to the Help menu in Acrobat then select About Acrobat (version #), a text box will appear containing an Adobe logo with a number, under that information you will see another number, this is the version number of your software (i.e. 8.1.2).
If using Vista:
If using MAC:
Check your computer's settings, make sure that the compatible version of Adobe Reader, is set as your default application viewer.
For instructions on setting Adobe Reader as your default viewer, please review the FAQ: How can I ensure I am using Adobe Reader to work on my application package?
If you are sure that the compatible version of Adobe Reader is set as your default application viewer, check the settings within Adobe Reader and set www.grants.gov as a trusted website by completing the following steps:
Once you have verified the preferences described above are set, submit the completed application package.
If you have received one of the following error messages, please verify that the package has not been opened or edited with any software other than the compatible versions of Adobe Reader.
Error Message 1: Error: org.xml.sax.SAXParseException:
Error Message 2: "Schema Validation Error"
In most cases these errors indicate the form was opened with an unsupported software such as: Adobe Professional, an incompatible version of Adobe Reader, or another software.
Options to fix:
Grants.gov requires the use of a compatible version of Adobe Reader. Grants.gov application packages cannot be used with any other Adobe product at this time.
Note: The user cannot copy and paste data from their existing package into the new package. Packages accessed using any software other than a compatible version of Adobe Reader may contain errors that will be transferred to the new package.
Option 1: Save the file first before using a compatible version of Adobe Reader to open it.
Option 2: Set your computer’s default to use the correct version of Adobe Reader for opening all files with a PDF extension.
Please note: This option will cause your computer to always use Adobe Reader to open files having a PDF filename extension.
How to do this will vary with each user’s installation of the Operating System.
If you receive a security error while trying to download Adobe Reader, you may not have security permissions to install new programs on your system. If that is the case, you should contact your system administrator.
To enable the "Save & Submit" button first "Save" your package and then "Save & Submit" will become enabled.
If you are not able to download the Application Viewer, check with your system administrator to make sure that you have the security permissions to install new programs on your system.
Adobe Reader does not show vertical scroll bar in Mandatory and Optional document boxes. Simply click within document box and it shows the scroll bar.
As an individual, how do I find information on federal and state grants, benefits, or assistance? Where can I search for grants or assistance to pay off debt, bills, or medical costs? Where can I find information on government benefits that I may be eligible to receive?
If you are an individual looking for information on government benefits, refer to GovBenefits.gov, the official government benefits website, a free, confidential tool that helps individuals find government benefits they may be eligible to receive, as well as information on how to apply.
If you choose to provide us with personal information (by providing feedback), we use that information to respond to your message and to help us get you the information you have requested. We only share the information you give us with another government agency if your inquiry relates to that agency, or as otherwise required by law. Moreover, we do not create individual profiles with the information you provide or give it to any private organizations. We do not collect information for commercial marketing.
Grants.gov will never ask you for personal information, such as a social security number, banking, or credit card information.
Fraud IssuesWho should I contact if I think that someone is fraudulently representing Grants.gov?
If you think that someone has fraudulently represented Grants.gov, contact the HHS Fraud Hotline at 1-800-447-8477 and email firstname.lastname@example.org.How can I recognize and avoid grant scams/fraud?
The Better Business Bureau offers these tips and suggestions:
If the installation did not start automatically, locate the file that you downloaded on your computer and open it. This will launch the installation.
Adobe Reader: Yes, Non-Windows users can use Grants.gov just like other users. Adobe Reader is compatible with most operating systems.
PureEdge Viewer: If you do not have a Windows operating system, you will need to:
Non-Windows operating system users will need to use a Windows emulation program (Citrix).
Non-Windows Support for PureEdge (Citrix):
A Citrix server connection allows Non-Windows users to remotely launch a Windows session on their own machines by using the free Citrix client application. While connected to the server, Non-Windows users can develop their grant application using PureEdge forms. Applicants will need to download and install the free Citrix client application in order to work on the SF424 (R&R) application package with the specific grant for which they are applying.
While connected to the Citrix server, the Authorized Organizational Representative (AOR)/Signing Official (SO) can submit the application via Grants.gov.
Please review the PureEdge Support for Non-Windows users page for additional information.
To view and apply for grants, please download and install the compatible version of Adobe Reader. Adobe Reader is free software and there is no cost to the users to download, install or use the software.*Grants.gov recommends downloading both PureEdge and the compatible version of Adobe Reader to seamlessly apply for grants. Grants.gov is currently transitioning to phase out of PureEdge software to using Adobe Reader software exclusively. For a period of time applicants will still be able to use PureEdge as it is applicable.
On any Grants.gov webpage click on Help on the left navigation, then click on Download Software below the Help link on the left navigation. Once on the Download Software page, you will be able to choose which software application you need to download to view, complete, and submit applications on Grants.gov. Grants.gov requires downloading both PureEdge and compatible version of Adobe Reader to seamlessly apply for grants. Grants.gov is currently phasing out of PureEdge software to using Adobe Reader software exclusively. For a period of time applicants will still be able to use PureEdge as it is applicable.
The Grants.gov compatible Adobe Reader version is supported by all Windows platforms including: Windows 2000 with Service Pack 2, Windows XP Professional or Home Edition, Windows XP Tablet PC Edition and Vista. The Grants.gov compatible Adobe Reader version is also supported by the following Non-Windows platforms: all Mac OS X v.10.5 or earlier including Tiger and Leopard, Linux, AIX, HP/UX, and Solaris platforms. Please see Operating System Compatibility Table below for all Grants.gov platform compatibility. Please note, Grants.gov does not recommend use of handheld devices such as Palm to complete electronic application packages downloaded from Grants.gov.
Grants.gov will continue to accept and process PureEdge application packages that are posted to the website. You may complete the existing Grant Application Package using the PureEdge viewer and submit the completed application on or before the posted opportunity close date or agency receipt deadline. If you are unsure about the process for a specific opportunity, please review and follow the application submission instructions provided by the grantor agency.
Currently you can only submit Microsoft Office 2007 XML attachments with the compatible versions of Adobe Reader.
If you are using PureEdge Viewer you cannot attach Office 2007 documents, there are compatibility issues that will cause errors in the submission.
There are no plans to support Office 2007 documents with PureEdge forms, since they are being phased out in the near future. File extensions currently not compatible include: pptx, .xlsx, .docx, .docm, .dotm, .dotx, .potm, .potx
If you are unsure of your application type, it is suggested to avoid using Microsoft Office 2007 attachments at this time.
No. A PureEdge form is actually a mini-software application and must fully integrate with the Grants.gov backend system. This integration is sufficiently complex that it would not be feasible to outsource it to individual agencies.
Do I have to download the PureEdge Viewer or Adobe Reader to view my applicants' submitted applications?
Offline completion of forms (no need to stay connected to Grants.gov to complete forms)