Pacific Southwest Research Station

Publication Information

Title: Identifying Service Delivery Strategies for Ethnically Diverse Users of a Wildland-Urban Recreation Site

Author: Baas, John M.

Date: 1992

Source: In: Chavez, Deborah J., technical coordinator. 1992. Proceedings of the Symposium on Social Aspects and Recreation Research, February 19-22, 1992, Ontario, California. Gen. Tech. Rep. PSW-GTR-132. Albany, CA: Pacific Southwest Research Station, Forest Service, U.S. Department of Agriculture; p. 40-41

Station ID: GTR-PSW-132

Description: Service delivery has become an increasingly important part of managing public lands for recreation. The range of preferences held by ethnically diverse users of recreation sites may warrant the development of more than one service delivery strategy. Two questions were examined: (1) Are there differences in site perceptions that can be identified on the basis on ethnicity? and (2) If so, how many service delivery strategies are necessary to meet the needs of the site users? Three ethnic groups were identified, but most differences were found between Anglos and Hispanics. These results indicate the development of two service delivery strategies could meet the needs of most recreationists.

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Baas, John M.  1992.  Identifying Service Delivery Strategies for Ethnically Diverse Users of a Wildland-Urban Recreation Site  In: Chavez, Deborah J., technical coordinator. 1992. Proceedings of the Symposium on Social Aspects and Recreation Research, February 19-22, 1992, Ontario, California. Gen. Tech. Rep. PSW-GTR-132. Albany, CA: Pacific Southwest Research Station, Forest Service, U.S. Department of Agriculture; p. 40-41.