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Approved-By:	[log in to unmask]
Content-Type:	multipart/alternative;
Message-ID:	<[log in to unmask]>
Date:	Wed, 21 Sep 2005 11:40:46 -0400
Reply-To:	"Milberg, John (HRSA)" <[log in to unmask]>
Sender:	CAREWare <[log in to unmask]>
From:	"Milberg, John (HRSA)" <[log in to unmask]>
Subject:	User Lockout

To unlock an account after 3 failed Login attempts, do the following:

1. Login to Central Administration. Go to Administrative Options and then Provider/User Manager.

2. Under Realtime providers, go to Users and find the user in the list who is locked out.

3. Right-click this user and click "Undo User Lockout".

You should now be set to log back in under that account--If you remember the Password!

_______________________

John Milberg

HRSA-HIV/AIDS Bureau

Parklawn Bldg, Rm. 7-90

5600 Fishers Lane

Rockville, MD 20857 USA

Phone: 301/443-8729

Fax: 301/594-2511

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