See examples of how ArcGIS is used What's New in ArcGIS 9.3

ArcGIS can be used for business operations such as call center/dispatching.

ArcGIS Product Suite Desktop Server Mobile Developer Tools Data

ArcGIS Improves Your Workflows

From private business to public agencies, people are using ArcGIS to improve their workflows and solve their most challenging issues.

ArcGIS helps you with

• Asset/data management including systems integration, claims/case management, service/territory area management, and constituent/customer management
• Planning and analysis such as forecasting and risk analysis
• Business operations such as call center/dispatching; monitoring and tracking; field data collection; inspections, maintenance and operations; and routing
• Situational awareness including decision support and customer/public access

ArcGIS Works Across the Enterprise

ArcGIS is an integrated collection of GIS software products that provides a standards-based platform for spatial analysis, data management, and mapping. ArcGIS is scalable and can be integrated with other enterprise systems such as work order management, business intelligence, and executive dashboards.

ArcGIS Supports Your Work on Desktop, Server, Web, and Mobile

Whether you work at your desktop, in the field, or need to share information via the Web, an ArcGIS product provides the tools you need.

Find out more in the ArcGIS Brochure [PDF]