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FAQ
Getting Articles and Borrowing Books
Jump to: General Questions | Interlibrary Loan and DOCLINE | Loansome Doc
Printer-friendly VersionGeneral Questions
- Are NLM products copyrighted?
- How can I get copies of historical medical photographs?
- How can I get full text journal articles?
- Link to Biomedical Literature Resources for Libraries Outside the U.S.
- Link to DOCLINE Frequently Asked Questions
- Link to DOCLINE Home Page
- Link to Free Biomedical Literature Resources
- NLM Fact Sheet on DOCLINE
- NLM Fact Sheet on Interlibrary Loan
- Where can I find medical videos, photographs, slides, or images?
Billing
- Can I get an explanation for the items listed on the invoice if I notice a billing error?
- Can I pay my invoice with a credit card?
- How does NLM bill for interlibrary loan services?
- What is NLM's billing cycle?
- Can I cancel an interlibrary loan request?
- Can I receive free articles from NLM?
- Can I request a photocopy of a chapter from a monograph?
- Can NLM provide the English version of a foreign language article?
- Does NLM extend the loan period on material from its collection?
- Does NLM provide color copies of articles?
- How can I contact NLM's customer service staff?
- How can I get a journal article, book, report or audiovisual that NLM owns?
- How can I find out if NLM owns a journal, book, report or audiovisual?
- How do I send a request to NLM in case of a clinical emergency?
- How long does NLM take to fill an interlibrary loan request?
- Is there a limit as to the number of pages per request that NLM can supply?
- Is there a limit as to the number of requests that can be made from a journal?
- What address do I use when returning items to NLM?
- What are NLM's charges for document delivery?
- What delivery methods does NLM use for interlibrary loan document delivery?
- What should I do if I have not yet received an interlibrary loan request sent to NLM?
- What should I do if I receive the wrong article from NLM?
- What should I do if my document is missing pages?
- Where can I find information on NLM's interlibrary loan policies?
- Why did NLM send me only the cover page without the requested attachment?
- Does NLM loan books and audiovisual materials to foreign institutions?
- What are NLM's charges for international interlibrary loan services?
- What are the different delivery methods available to international institutions?
- What is the turnaround time for processing international requests?
- Where can I find more information on International MEDLARS Centers?
- Does NLM provide interlibrary loan services to institutions that are not DOCLINE members?
- How can I set up an interlibrary loan account with NLM if I am not a DOCLINE member?
- Why did NLM reject my ILL request?
Loansome Doc Article Ordering Service
General and Registration
- What is the Loansome Doc article ordering service?
- Can I register with more than one ordering library?
- Can I register with NLM for Loansome Doc service?
- How can I use Loansome Doc if I live outside the United States?
- How do I change my ordering library?
- How do I find an ordering library for Loansome Doc?
- How do I get a User ID and Password?
- How do I register for Loansome Doc?
- How long does it take to get an article via Loansome Doc?
- How much does it cost to order an article with Loansome Doc?
- What does [epub ahead of print] on a citation mean?
- Why do I see a security alert going to Loansome Doc?
- NLM Fact Sheet on Loansome Doc
- Can I request articles via Loansome Doc using OLDMEDLINE citations?
- How can I find the contact information for my ordering library?
- How do I cancel a Loansome Doc order?
- How do I check the status of my Loansome Doc order?
- How do I know if a free full text article is available when I am in Loansome Doc?
- How do I order an article using PubMed?
- How do I remove old requests from my Order Status list?
- How long does it take to get an article via Loansome Doc?
- How much does it cost to order an article with Loansome Doc?
- What are the different methods of Loansome Doc delivery?
- How do I change my ordering library?
- How do I change my password?
- How do I update my User Information in Loansome Doc?
- I've forgotten my Loansome Doc password. Can you tell me what it is?
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http://www.nlm.nih.gov/services/faqill.html
Last reviewed: 22 September 2008
Last updated: 22 September 2008
First published: 01 January 1998
Metadata| Permanence level: Permanence Not Guaranteed