Talking With Your Older Patient: A Clinician's Handbook
Considering Health Care Perceptions
Understanding Older Patients
Obtaining the Medical History
Encouraging Wellness
Talking About Sensitive Subjects
Supporting Patients With Chronic Conditions
Breaking Bad News
Working With Diverse Older Patients
Including Families and Caregivers
Talking With Patients About Cognitive Problems
Keeping the Door Open
Publications At-a-Glance
» Services At-a-Glance
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Services At-A-Glance

You want to help your patients get the services they need. But you may not be sure where to find the right resource. This is a starting place. We’ve identified some of the most common concerns and listed a few national resources that might be helpful.

What’s the Problem? What’s a Solution? Helpful Resources


Mandatory reporting to adult
protective services

National Center on Elder Abuse
For your State Adult Protective Services:
Call local police or 911, if serious situation

Caregiver assistance

Respite care

National Respite Locator Service
800-773-5433 (toll-free)


Adult day care, nursing home

National Adult Day Services Association
877-745-1440 (toll-free)

Nursing Home Compare service

Daily living assistance

Home health aide

Eldercare Locator
800-677-1116 (toll-free)

Financial assistance

Case manager or supportive
community programs

National Council on Aging
To assess eligibility:

Health information

Free fact sheets, booklets, and
web resources

National Institute on Aging Information Center
800-222-2225 (toll-free)

NIH SeniorHealth

National Institutes of Health
National Library of Medicine

Household assistance

Homemaker assistant

Eldercare Locator
800-677-1116 (toll-free)


Meals on Wheels or
congregate meal sites

Meals on Wheels Association of America

Social support

Volunteer companions

Eldercare Locator
800-677-1116 (toll-free)


Medical transport benefits or
other community programs

National Association of Area Agencies on Aging

National Transit Hotline
800-527-8279 (toll-free)

Utility costs

Utility subsidies

National Energy Assistance Referral Project
866-674-6327 (toll-free)


Please send comments, personal observations, practical experiences, or suggestions to:

Freddi Karp, Editor
Office of Communications and Public Liaison
National Institute on Aging
Building 31, Room 5C27
Bethesda, MD 20892

Contributors: Caroline McNeil, Freelance Writer; Karin Kolsky and Megan J. Homer, NIA Office of Communications and Public Liaison; Susan R. Farrer, JBS International, Inc. Design: Susan Spangler Design & Illustration

National Institutes of Health
National Institute on Aging

NIH Publication No. 08-7105
October 2008

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Page last updated Dec 31, 2008