ARS Emergency Readiness

OCIO Technical Guidance for Business Continuity in Emergency Situations

The Office of the Chief Information Officer (OCIO) has determined that the following will be provided during an emergency situation.

• Access to ARS E-Mail
• Remote access to networks and information systems (VPN)
• Technical support for systems and users
• Network functionality and maintenance
• Cyber/systems security
• IT connectivity (dial-up Internet Access)
• Government Emergency Telecommunications (GETS) cards

Access to ARS E-Mail

• MS Outlook (Web Access)

Remote access to networks and information systems (VPN)

Please Note: All information concerning OCIO technical guidance can be found via the ARS Intranet only. You are required to login when prompted to access the information.

• Virtual Private Network (VPN) Remote Access
• Cisco VPN PC Requirements
• VPN Client Installation Instructions for Dial Up Users
• VPN Client Installation Instructions for High Speed User
• Keyboard Shortcuts for a Remote Desktop Session

Technical support for systems and users

More information coming

Network functionality and maintenance

More information coming

Cyber/systems security

More information coming

IT connectivity (dial-up Internet Access)

More information coming

Government Emergency Telecommunications (GETS) cards

More information coming