Congressman Sander Levin

Assistance with the Postal Service

If you are having a problem with an issue relating to the United States Postal Service (USPS), my office may be able to help.

Some examples of problems my office may be able to help resolve are: concerns with mail delivery, customer service, employment with the USPS, and a variety of other issues. If you have an unresolved issue with the USPS or your local post office, we can contact the Southeast Michigan District Performance Cluster of the Detroit District Performance Cluster on your behalf, depending on where you reside.

In order for my office to make an inquiry with USPS, you must first fill out the privacy release form authorizing myself or my staff to receive information on your behalf. You can access a Privacy Release Form online, or by contacting my district office, if you would like it mailed to you. Once you have filled out the privacy release form, you can mail, fax, or drop it off to my district office in Roseville:

Congressman Sander Levin
27085 Gratiot Avenue
Roseville, MI 48066
(586) 498-7123 (Fax)

Frequently Asked Questions

• What is the website for the United States Postal Service (USPS)?
• Where can I make an official complaint?
• I am employed by the USPS and am having issues at work. What do I do?
• I am a retired postal employee and am having issues/concerns about my retirement. Who can I contact?
• How can I apply for a job with the USPS?

Q. What is the website for the United States Postal Service (USPS)?

A. The USPS can be contacted at www.usps.com.

Q. Where can I make an official complaint?

A. You can call 1-800-ASK-USPS for any questions or complaints. You may click here to locate local contact information.  My office will also accept your written complaints and forward them to the correct District Post Office, depending on the issue. 

We can assist in issues of failed and inconsistent mail delivery, damage to mail and/or mail receptacles, lack of available mail boxes in your neighborhood, or persistent questions and concerns unanswered by your local post office.

Q. I am employed by the USPS and am having issues at work. What do I do?

A. My office can contact Human Resources within each Performance Cluster and try to clarify employment issues on your behalf with the USPS. Additionally, you should contact the union which represents you in your job, which can be the AFL-CIO, APWU or NALC.

Q. I am a retired postal employee and am having issues/concerns about my retirement. Who can I contact?

A. Our office also works with the Office of Personnel Management (OPM) which represents civilians in their job or post-retirement. We can contact OPM on your behalf and forward your concerns to the appropriate body within the federal government.

Q. How can I apply for a job with the USPS?

A. You may click here to contact your local post office to find current job openings. Click here for information regarding employment requirements, career development and compensation and benefits.