Welcome to Online Help

Technical personnel provides assistance with variety of technical questions and problems concerning computer systems and networks at Advanced Biomedical Computing Center (ABCC) of National Cancer Institute - Frederick:
  • accounts and usage of computer systems at ABCC
  • scientific applications installed at ABCC
  • scientific workstations and servers under ABCC's support
  • networks at NCI-Fredrick
  • dialup access and accounts at NCI-Fredrick
  • email and newsgroups at NCI-Fredrick

Online Help Tutorial is now available (Flash enabled). Below is a list of currently available tutorials:
 

Click to jump to tutorial on connecting via Hummingbird Exceed **The ABCC does not have a site license for Hummingbird Exceed. Hummingbird Exceed must be purchased and installed by the end user before configuring it to connect to the NCISGI at the ABCC.**
Connecting to NCISGI via Hummingbird Exceed
Click to jump to tutorial on downloading and installing of DSGene 1.5 Downloading and Installation of DSGene 1.5

 

Contact the HelpDesk: HelpDesk Support (helpuser@ncifcrf.gov) at 301-846-5555.

Have a bug/issue/comment about the website, ABCC and any other areas: Support, Feedback & Help Request web page.

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