Prompt Customer Service Feedback
The CARRA program's immediate customers are Institute staff and CARRA members, and its ultimate customers are those whose lives are affected by cancer. CARRA program staff are available to hear comments, questions, suggestions, or concerns.

Long-Term Program Evaluation
The CARRA program works through a principle of continuous improvement. This section describes ongoing CARRA program evaluation.

CARRA Stories
It is important to describe how CARRA members and the NCI staff who involve them in activities make a difference.  CARRA Stories put a human face on the data describing the benefits of involving CARRA members in NCI's research and related activities.  If you are a CARRA member or NCI staff requestor please send us your story to  Examples are in this section.