DOCLINE 3.3 Enhancements
Tuesday, February 19th, 2008DOCLINE 3.3 introduces several new features for our users. In order to best utilize these features, please review the following list of suggested action items for libraries now that DOCLINE 3.3 is available.Click Help in the DOCLINE menu to access the updated online manual.
Click FAQ to view the updated Frequently Asked Questions.
Email Notification: http://www.nlm.nih.gov/docline/release_note_images/v3_3/email_notice.jpg
Libraries now have the option of being notified by email each time a new request routes to their library. Libraries have the option of choosing to receive email notification by request type - Normal, Rush, and/or Urgent Patient Care depending upon their request volume and workflow. For example, Resource Libraries may choose to receive email notification only for new Urgent Patient Care and Rush requests, but not for Normal requests. Smaller hospital libraries may choose to receive notification for all request types.
Libraries may wish to consider using a shared email account so notifications are not missed during staff absences. The email notification is sent from the address docline@mail.nlm.nih.gov. If email messages from DOCLINE are sent to your Junk Mail folder, please contact your local email administrator to have DOCLINE email directed to your Inbox.
To configure email notification, go to Institutions, Update Select DOCLINE Options, Scroll down to Lending Preferences, Select which request type(s) for which toreceive notifications, Enter email address where email notification should be sent, Click Save
Out of Office: http://www.nlm.nih.gov/docline/release_note_images/v3_3/ooo_planner.jpg
DOCLINE 3.3 introduces a new way to request “temporary inactive” status in DOCLINE that prevents requests from routing to your library during times of extended staff absence or special circumstances. The new Out of Office request in DOCLINE provides a more efficient mechanism for your Regional Medical Library to review and process “temporary inactive” requests.
To temporarily deactivate your participation in DOCLINE, go to Institution Update. Complete the form on the Out of Office page and click Request Approval. Once the dates are approved by your Regional Medical Library, DOCLINE requests will not route to your institution during the specified time period.
Libraries can submit one absence period at a time. Once the library becomes active again, the library can submit the next Out of Office request.
Serial Holdings Reports: http://www.nlm.nih.gov/docline/release_note_images/v3_3/create_report.jpg
The interface for requesting and viewing serial holdings reports has been revised in DOCLINE 3.3. Libraries may wish to take this opportunity to review the reports that are available to help them keep their holdings records current. For information on the available reports, see the online manual. In DOCLINE, click Help. Go to the “Generating Serial Holdings Reports” topic in the table of contents, and then click the “Serial Holdings Report Overview” topic
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The Regional Medical Libraries can provide assistance and guidance with DOCLINE. Questions can be sent to NN/LM SE/A or NLM via the Contact Us link in DOCLINE.