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Travel expenses and geographical distances are easily overcome with CIT's Web Collaboration Services. Web Collaboration is a tool that provides rich media communication for instant virtual informal and formal meetings with colleagues or collaborators across the globe. 

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System Requirements

Minimum Requirements to use Connect

  • Computer ( minimum 1 GHz processor recommended to use screen sharing)
  • Internet Connection (minimum 56kb/sec to Participate, DSL/Cable speed to Present)
  • Flash Player version 8 or higher (ver. 9 for Linux and Solaris)( free download that is already on most computers)
  • Anyone from anywhere in the world can access Connect using the Internet.
  • VPN or Parachute are compatible with Connect but not required.
  • Ideally, Firewall ports 80, 443, and 1935 are open. If you cannot have port 1935 open Connect can tunnel over SSL (port 443). If you are using a proxy server, be sure that you enable SSL over proxy in your browser.

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Operating Systems and Internet Browsers

To VIEW a meeting as a participant:

  • Windows 98 SE, 2000, XP or Vista with Internet Explorer 5.0 or higher, AND Mozilla Firefox 1.5, Netscape Navigator 7.1 or AOL 9, AND Flash Player 8 or higher.
  • Mac OS X 10.2, 10.3 or 10.4 AND Safari 1.1 or higher, or Mozilla Firefox 1.5 AND Flash Player 8 or higher.
  • Linux with Firefox 1.5 and Flash Player 9 or higher.
  • Solaris with Mozilla 1.7 and Flash Player 9 or higher.

To PRESENT or HOST a meeting:

  • Windows 98 SE, 2000, XP or Vista with Internet Explorer 5.0 or higher, AND Mozilla Firefox 1.5, Netscape Navigator 7.1 or AOL 9, AND Flash Player 8 or higher. AOL 9 does not support Presenter.
  • Mac OS X 10.2, 10.3 or 10.4 AND Safari 1.1 or higher, or Mozilla Firefox 1.5 AND Flash Player 8 or higher. Conect does not support Internet Explorer on a Mac.
  • Note: Solaris and Linux do not currently support Presenter and Host functionality.

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Test System Readiness

This diagnostic test will ensure your computer and network connections are properly configured to provide you with the best possible Acrobat Connect Professional meeting experience.  The diagnostic test checks for the following:

  1. Supported version of Flash Player
  2. Clear connection to Adobe Connect Enterprise
  3. Bandwidth availability
  4. Latest Acrobat Connect Add-in

Click to Test if your Computer is Ready to Run Connect

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Optional Hardware and Software

  • To Present a meeting: Presenters will need to download and install the free Connect Meeting Add-in. (Participants will not need the plug-in) You will need administrative rights on your machine in order to install the plug-in. PC and Mac versions are available on our Connect Downloads page.
  • To broadcast Voice over IP (VoIP): We recommend that each speaker uses a headset with built-in microphone. In some cases, the microphone built-into a webcam has sufficient echo-cancellation to allow you to use your computer speakers and the webcam microphone. We strongly recommend NOT using the microphone built-into your keyboard or monitor as it generally causes distracting feedback when the microphone picks up the output from your speakers. For best results using VoIP, you will also need to download and install the free Connect Meeting Add-in (PC or Mac only. Participants will not need the plug-in) You will need administrative rights on your machine in order to install the plug-in.
  • To Record a non-integrated Teleconference: We recommend a Logitech USB Desktop Microphone placed near the teleconference speaker unit to feed the audio into the Connect recording. Click for more about selecting a microphone.
  • To Present an Integrated Teleconference: Use your normal teleconferencing equipment. Also requires a Premiere teleconferencing account (request from NIH Web Collaboration Administrators)
  • To hold a Video Conference using a webcam: Any microphone and webcam which function on your computer, should work within Connect. We recommend a Logitech Quickcam for PC users. For Mac users, we recommend the internal camera or an iSight camera.
  • To Include Multimedia/Interactive content in your meeting: You may want to consider Adobe Presenter. This Microsoft PowerPoint plug-in allows you to easily author content such as quizzes, add audio narration, and include flash videos into a presentation. To download Adobe Presenter, you must have an NIH Connect Account. Once you have this account set up, you can download Adobe Presenter here.
  • To use the Conference Room's cameras within a Connect meeting: You can bring a laptop or use the conference room computer to use Connect in a VTC room, as long as the room has internet access. You must connect your camera's input to your computer via firewire or a video capture card such as an Osprey. Contact us for more information.

 

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