Talking With Your Older Patient: A Clinician's Handbook
Foreword
Considering Health Care Perceptions
Understanding Older Patients
Obtaining the Medical History
Encouraging Wellness
Talking About Sensitive Subjects
Supporting Patients With Chronic Conditions
Breaking Bad News
Working With Diverse Older Patients
Including Families and Caregivers
Talking With Patients About Cognitive Problems
Keeping the Door Open
Publications At-a-Glance
» Services At-a-Glance
 
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Services At-A-Glance

You want to help your patients get the services they need. But you may not be sure where to find the right resource. This is a starting place. We’ve identified some of the most common concerns and listed a few national resources that might be helpful.

What’s the Problem? What’s a Solution? Helpful Resources

Abuse/neglect

Mandatory reporting to adult
protective services

National Center on Elder Abuse
For your State Adult Protective Services:
www.ncea.aoa.gov
Call local police or 911, if serious situation

Caregiver assistance

Respite care

National Respite Locator Service
800-773-5433 (toll-free)
www.respitelocator.org

Caregiving

Adult day care, nursing home
care

National Adult Day Services Association
877-745-1440 (toll-free)
www.nadsa.org

Nursing Home Compare service
www.medicare.gov/nhcompare/home.asp

Daily living assistance

Home health aide

Eldercare Locator
800-677-1116 (toll-free)
www.eldercare.gov

Financial assistance

Case manager or supportive
community programs

National Council on Aging
To assess eligibility:
www.benefitscheckup.org

Health information

Free fact sheets, booklets, and
web resources

National Institute on Aging Information Center
800-222-2225 (toll-free)
www.nia.nih.gov/HealthInformation

NIH SeniorHealth
www.nihseniorhealth.gov

National Institutes of Health
National Library of Medicine
www.medlineplus.gov

Household assistance

Homemaker assistant

Eldercare Locator
800-677-1116 (toll-free)
www.eldercare.gov

Nutrition

Meals on Wheels or
congregate meal sites

Meals on Wheels Association of America
703-548-5558
www.mowaa.org

Social support

Volunteer companions

Eldercare Locator
800-677-1116 (toll-free)
www.eldercare.gov

Transportation

Medical transport benefits or
other community programs

National Association of Area Agencies on Aging
202-872-0888
www.n4a.org

National Transit Hotline
800-527-8279 (toll-free)

Utility costs

Utility subsidies

National Energy Assistance Referral Project
866-674-6327 (toll-free)
http://liheap.ncat.org/referral.htm

Suggestions

Please send comments, personal observations, practical experiences, or suggestions to:

Freddi Karp, Editor
Office of Communications and Public Liaison
National Institute on Aging
Building 31, Room 5C27
Bethesda, MD 20892
301-496-1752
karpf@nia.nih.gov

Contributors: Caroline McNeil, Freelance Writer; Karin Kolsky and Megan J. Homer, NIA Office of Communications and Public Liaison; Susan R. Farrer, JBS International, Inc. Design: Susan Spangler Design & Illustration

U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES
National Institutes of Health
National Institute on Aging

NIH Publication No. 08-7105
October 2008

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Page last updated Dec 31, 2008