Each SmartQuest CD installs easily on a PC, and with the help of a standard telephone, customers can create and record their own surveys or interviews for callers. These surveys can gather numeric or spoken information and can relay information tailored to the individual client. With the new DialQuest feature, customers can import calling lists, admininister fully-automated surveys, or deliver recorded information to their screened client list. No special training is required to operate SmartQuest Interactive Voice Response (IVR) software.

With the new DialQuest feature, customers can import calling lists, administer fully-automated surveys, or deliver recorded information to research subjects.

A sample of TeleSage customers who have purchased SmartQuest is provided below:

Grant-based Healthcare Research: Case Western Reserve University, Cincinnati Children’s Hospital Medical Center, Cook County Hospital, The Johns Hopkins School of Medicine, McLean Hospital, University of California-Los Angeles, University of California-San Diego Medical Center, University of Central Florida-Orlando, University of Connecticut, University of Michigan, The University of North Carolina, University of Pennsylvania Health System, University of Vermont, and University of Washington School of Medicine.

Private Healthcare Research: BehaviorTech Solutions, Blue Cross/Blue Shield, Camino Medical Group, Florida Department of Children and Families, Friends Hospital, Idaho Department of Health and Welfare, KidsPeace, Mid Valley Behavioral Care Network, 18 counties in the Ohio Public Mental Health System, Ohio University, Providence Hospital, Psagot Institute, Public Health Institute, United Behavioral Health, and ValueOptions.

Other Purchasers: ALCOA, Area Market Research, Arlex Technology, ASDE Survey Sampler, Audiomakers, Casey Industrial, Certified Audit of Circulations, Coastline Community College, Consumer Aptitudes, Cummins Inc., DISC Information Services, Daimler Chrysler Services, Delfax Solutions, ESPN, Facts Research, Fastline Publications, Fireman’s Fund Insurance Company, Founders Bank, GE Capital Bank of Sweden, Global Marketing, Hammer & Williams, Interviewing Services of America, Jostens, Market Probe, Markinetics, Microfour, Muskingum Valley ESC, National Research Corp, National Support Center, PSP HR Consulting, Panel Opinions, Pitney Bowes, Predictive Concepts, PriceWaterhouseCoopers, RAND, RTNielson, Research International, Sawtooth, Score Sports Network, Shop ‘n Chek, Silicon Smarts, Smith Research, Statistics Canada, Trend Integration, VGM Technologies, and Westat.