1. Who pays for unemployment benefits?
2. What information do I need to file a new claim?
3. Should I file online or by phone?
4. What happens after I file a new claim?
5. Can I use Wages I earned in another state, the military, or the federal government?
6. What if I live in another state filing a claim against Kansas?
7. How do I re-open my claim after I stop filing?
8. What important things should I remember?

1. Who pays for unemployment benefits?
   
   The Kansas Employment Security Law requires employers to pay all eligible unemployment benefits.
   
   
2. What information do I need to file a new claim?
   
   When filing a new claim, you will need the following information:
   
   
   • Social Security number
     
     
   • Mailing address, including zip code and P.O. Box if you use one, and telephone number
     
     
   • The name and mailing address of all your employers in the past 18 months, no matter how long you worked there
     
     
     • Note: Your paycheck stub or W–2 form usually contains this information
       
       
   • The date you began and stopped working for each employer and the reason you left each job
     
     
   • The county in which you live
     
     
   • Driver's license number
     
     
   • If you are not a citizen or national of the United States, your employment authorization number and expiration date
     
     
   • If you were in the military during the past two years, your DD-214, Copy No. 4
     
     
   • If you were a federal employee, your Standard Form SF-50 or Form SF-8
     
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3. Should I file Online or by phone?
   
   Usually it is much faster for you to file online. However, you must file your unemployment claim by phone if:
   
   
   • You worked in a state other than Kansas in the past 18 months
     
     
   • You filed an unemployment claim with another state in the past 12 months
     
     
   • You were in the military service or a federal employee in the past 18 months
     
     "If you meet any of these conditions, click here for the phone number to call to file your claim."
     
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4. What happens after I file a new claim?
   
   After you file your claim, you will receive an "Unemployment Insurance Determination Letter" that will show:
   
   
   • The start date of your unemployment claim
     
     
   • Your base period
     
     
   • The amount of wages paid by each employer
     
     
   • Your weekly benefit amount
     
     
   • Your total benefit amount
     
     The information in the letter will show whether you have earned enough wages to be eligible for an unemployment claim. If you believe that wages on your "Determination Letter" are incorrect or missing, contact the Kansas Unemployment Call Center for assistance. You will be asked to provide:
     
     
   • Proof of the correct wages (check stubs, W–2 statements, or other documents)
     
     Without proof, we may not be able to help you. You must continue to file your weekly claim for payment while your wage dispute is being investigated.
     
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5. Can I use wages I earned in another state, the military, or the federal government?
   
   
   • If you have wages earned in another state, from the military or federal government, we will ask for your wage information from the other state(s), your branch of service, or the federal government to help process your claim.
     
     
   • If you have not earned enough wages in Kansas to be eligible for benefits without adding in the additional wages from another state, the military, or federal government, your unemployment payments will be delayed until we receive the requested wage information.
     
     
   • When we receive the wage information, another "Unemployment Insurance Determination Letter" listing these wages will be mailed to you.
     
     
   • You must continue to file your weekly claim for payment while your wages are being investigated.
     
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6. What if I live in another state filing a claim against Kansas?
   
   
   • You can use the online Internet claim application at https://www.uibenefits.dol.ks.gov/ or the telephone claims system by calling our toll free number 1-800-292-6333.
     
     
   • Weekly claims should be filed through the online Internet claims system or the Weekly Claims Line.
     
     See "How Do I File My Weekly Claim?"
     
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7. How do I re-open my claim after stopped filing?
   
   Your claim will become inactive if:
   
   
   • It has been more than 17 calendar days from the last date you filed an application for benefits
     
     
   • It has been more than 17 calendar days from the last date you filed a weekly claim for payment
     
     
   • You have exceeded your weekly benefit amount in earnings
     
     You must reopen your claim online at https://www.uibenefits.dol.ks.gov/ or by calling the Kansas Unemployment Call Center. Your claim will begin on the Sunday of the week in which your application is filed. For more information, refer to Filing an Application for Unemployment by Internet or Filing an Application for Unemployment by Telephone.
     
     
8. What important things should I remember?
   
   
   • Your unemployment claim is effective the week you file, not the week you become unemployed. If you wait to file an unemployment application after you become unemployed, you will not receive waiting period credit or payment for those weeks.
     
     
   • Report any claim information changes (name, mailing address, telephone number) to the Kansas Unemployment Call Center immediately. We do not accept unemployment claim information changes through our web site.
     
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