June 1, 2004

Users Can Reset Their Titan Passwords via the NIH Login

In addition to accessing Titan, Titan userids are needed to access the ADB (Delpro), the NIH Data Warehouse, and SILK services. Users can now reset passwords for Titan userids via the NIH Login. This new option is only available to NIH employees.

To do this, go to the "Password Reset" Web page. You will first be authenticated through the NIH Login, which requires the user name and password used to log on to the network. On the "Password Reset" page, enter your Titan userid and your new password at the bottom of the page. When you click the "Reset Password" button, the authority of the requestor and the userid is validated-and the password is immediately reset.

When you use the NIH Login, Web Sponsor validates your request by matching your NIH ID—the ten-digit numbers at the bottom of NIH ID badges—with your Titan userid. Authentication via NIH Login will fail if your NIH ID has not been added to your Web Sponsor customer record. If this occurs, contact your account sponsor.

Account sponsors can go to "Importance of NIH IDs" to see how to add an NIH ID to a Web Sponsor record.

If you have questions, contact the NIH Help Desk at 301-496-4357.