DPSAC Hours of Operation and Contact Information
The Division of Personnel Security and Access Control (DPSAC) is responsible for processing background investigations and issuing ID badges for a variety of individuals who work for or come to the NIH.
- Hours of Operation: Monday thru Friday, 7:00 a.m. – 5:00 p.m.; Wednesday evening walk-ins 5:00 p.m. – 8:00 p.m.
- DPSAC helpdesk: 301-402-9755
- e-QIP helpdesk: 301-496-1294
Help with Lost or Stolen Badges
Report Lost or stolen ID badges to Access Control (301-451-4766) and your Administrative Officer (AO).
Help with Broken Badges
Bring broken badges to the Badge Center in Bldg 31, Rm 1B03 for replacement. If a broken badge has not expired and the badge can be authenticated, Access Control will issue you a new badge. The expiration date on the new badge will be the same as the date on your broken badge.
Fingerprinting Appointment Options
Choose from three options to schedule your fingerprinting appointment.
I. Make an appointment
- Contact your Administrative Officer to schedule your appointment online
- Stop by the DPSAC Office (Bldg. 31, Rm. 1B03)
- Call the appointment line: 301-496-0051 (Hours: 8:00 a.m. – 4:00 p.m.)
II. Same day service
- Sign up starts at 7 a.m. in Bldg 31, Rm 1B03
- Registration will be limited to the first 14 people who sign up
- Service is available Monday through Thursday from 2:00 – 4:00 p.m.
- This service is not available on EOD days (the first Monday of every pay period)
III. Wednesday Evening walk-in hours
- Evening hours are from 5:00 – 8:00 p.m. in Bldg 31, Room 1B03
- No sign up is necessary
- Everyone who comes before 8:00 p.m. will be processed
