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Technical assistance

General information
Disability Linkage LineTM: Creating easier access to services
A free, statewide, information, referral and assistance service called Disability Linkage LineTM is now available to help people with disabilities, chronic illnesses and their representatives connect to community services.

Those seeking help can reach Disability Linkage LineTM by calling 1 (866) 333-2466 during regular business hours. Disability Linkage Line TM Resource Specialists will provide one-to-one assistance to help people learn about their options and connect with the supports and services they chose.

There is no wrong call to Disability Linkage LineTM. Common requests include information and referrals on disability benefits programs, home modifications, assistive technology, personal assistance services, transition services, accessible housing, employment, social activities and disability rights.

For people who are looking for resources over the Internet, Disability Linkage LineTM is a partner in the statewide resource database found at http://www.minnesotahelp.info/, which is sponsored by the Minnesota Board on Aging, DHS and other partners.

DSD Stakeholder E-List
The DSD Stakeholder E-List is a list used to send information by e-mail to a large group of people. This list is open to advocates, consumers, counties, DHS staff, disability organizations, legislators, providers, tribes and others who wish to be part of the group. There is no charge to be on the list.

The DSD Stakeholder E-list broadcasts announcements only. Subscribers are not able to reply to e-mails or use the list to provide feedback to DSD. Use the contact information provided with each announcement.

The DSD Stakeholder E-List will announce:

• E-mail addresses for public comments when applicable
• Links to the DHS Web site when applicable
• New or changed policy
• Potential policy changes
• Training information
• Other announcements as needed
Instructions to subscribe and unsubscribe / Archive of past announcements

Emergency and community health outreach
ECHO Emergency and Community Health Outreach produces monthly public TV shows on channel 17 that address health and safety issues for limited English proficiency populations. Some of their past programs have been about Early Childhood Screening, Avian Flu and Birds, Avian Flu and Pandemic, HIV and AIDS Awareness and How to Use 911. Information is currently being offered through Web pages, television, phone and e-mail in English, Khmer, Somali, Vietnamese, Lao, Spanish and Hmong languages.

New state government disability resources
Minnesotans have a single source on the Internet for quick and easy access to state government-agency programs, products and services dedicated to disability issues through Disability Minnesota. More


Recipient information
Minnesota Health Care Programs Help Desk
The MHCP Member Help Desk is available to answer coverage and benefit questions for Medical Assistance and General Assistance Medical Care members at (651) 431-2670 or toll-free 1 (800) 657-3739. The help desk answers calls between the hours of 8 a.m. and 4:15 p.m. Monday through Friday.

Provider information
The DHS Web site has a section just for providers, including county agencies.

Visit Information for Minnesota Health Care Programs (MHCP) Providers to access the latest site updates and additions, including: Health Care Provider Updates, frequently asked questions, LTC and MMIS Remittance Advices, HIPAA information, billing information, forms, references.

A Provider Call Center will answer billing and policy questions at (651) 431-2700 or toll-free 1 (800) 366-5411; TTY: 711 or 1 (800) 627-3529.

Once you have reached the Provider Call Center, you will be given three options to choose:

OPTION 1: MHCP Provider Help Desk
OPTION 5
: MHCP Provider Enrollment
OPTION 6
: MN-ITS Registration
OPTION 7
: Eligibility Verification System (EVS)

Providers are directed to the DHS Provider Relations Web link when they have questions or comments regarding the MHCP Provider Manual.


Manuals
The Disability Services Division, along with the other Department of Human Services divisions, has developed manuals for consumers, providers and county workers. More commonly referred to manuals

Provide feedback regarding the Disability Services Division Web site.



Related Pages
•  1915j Advisory Taskforce
•  COLA
•  Appeal hearing, conciliation conference and reconsideration
•  CAN DO Initiative
•  CDCS Service
•  DSD initiatives
•  Federally-funded initiatives
•  Home care advisory group
•  Home care services
•  ICF/MR
•  MA-EPD
•  Pathways to Employment (PTE)
•  PCA Program
•  Waiver programs
•  Waiver Review Project

Related Links
•  Americans with Disabilities Act
•  Centers for Medicare & Medicaid Services
•  County Web sites
•  DHS licensed programs
•  DHS licensing information lookup
•  MHCP Provider Directory
•  MinnesotaHelp.Info™
•  Minnesota State Legislature
•  Olmstead v. L.C.decision
•  Contact us

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Updated: 1/8/09 2:18 PM | Accessibility | Terms/Policy | Contact DHS | Top of Page |