Aging and Disability Resource Center
Services
Resource centers offer the following services:
Information and Assistance. Provide information to the
general public about services, resources and programs in areas such
as: disability and long-term care related services and living
arrangements, health and behavioral health, adult protective services,
employment and training for people with disabilities, home
maintenance, nutrition and Family Care. Resource center staff will
provide help to connect people with those services and to also apply
for SSI, Food Stamps and Medicaid as needed.
Long-Term Care Options Counseling. Offer consultation and
advice about the options available to meet an individual’s long-term
care needs. This consultation will include discussion of the factors
to consider when making long-term care decisions. Resource centers
will offer pre-admission consultation to all individuals with
long-term care needs entering nursing facilities, community-based
residential facilities and residential care
apartment complexes to provide objective information about the
cost-effective options available to them. This service is also
available to other people with long-term care needs who request it. Benefits Counseling. Provide accurate and current information
on private and government benefits and programs. This includes
assisting individuals when they run into problems with Medicare,
Social Security, or other benefits. Both Elderly
Benefits Specialists and Disability
Benefits Specialists are available.
Emergency Response. The resource center will assure that
people are connected with someone who will respond to urgent
situations that might put someone at risk, such as a sudden loss of a
caregiver.
Prevention and Early Intervention. Promote effective
prevention efforts to keep people healthy and independent. In
collaboration with public and private health and social service
partners in the community, the resource center will offer both
information and intervention activities that focus on reducing the
risk of disabilities. This may include a program to review medications
or nutrition, home safety review to prevent falls, or appropriate
fitness programs for older people or people with disabilities.
Access to the Family Care Benefit. For people who request it,
resource centers will administer the Long-Term Care Functional Screen
to assess the individual’s level of need for services and
eligibility for the Family Care benefit. Once the individual’s level
of need is determined, the resource center will provide advice about
the options available to him or her – to enroll in Family Care
or a different case management system, if available, to stay in the
Medicaid fee-for-service system (if eligible), or to privately pay for
services. If the individual chooses Family Care, the resource center
will enroll that person in a CMO. The level of need determined by the
Long-Term Care Functional Screen also triggers the monthly payment
amount to the CMO for that person.
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Last Revised: April 28, 2009
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