| | Editorials Improving the quality of health services in developing countries: lessons for the West J Ovretveit PMCID: PMC1758016 From patients to politicians: a cognitive engineering view of patient safety K Vicente PMCID: PMC1758023 Writing for Quality and Safety in Health Care: it may be easier than you think T. Albert PMCID: PMC1757999 Commentaries Capturing what matters to patients when they evaluate their hospital care R Fitzpatrick PMCID: PMC1758008 Optimizing quality collaboratives S. Leatherman PMCID: PMC1758014 Original Articles Progress of unit based quality improvement: an evaluation of a support strategy L Wallin, A Bostrom, G Harvey, K Wikblad, and U Ewald PMCID: PMC1758020 Comparison of patients' and general practitioners' evaluations of general practice care H Jung, M Wensing, F Olesen, and R Grol PMCID: PMC1758010 Development of explicit criteria for cholecystectomy J Quintana, J Cabriada, d Lopez, M Varona, V Oribe, B Barrios, I Arostegui, and A Bilbao PMCID: PMC1757992 Patient and nurse assessment of quality of care in postoperative pain management E Idvall, E Hamrin, B Sjostrom, and M Unosson PMCID: PMC1757993 Patients' experiences and satisfaction with health care: results of a questionnaire study of specific aspects of care C Jenkinson, A Coulter, S Bruster, N Richards, and T Chandola PMCID: PMC1757991 Prescribing errors in hospital inpatients: their incidence and clinical significance B Dean, M Schachter, C Vincent, and N Barber PMCID: PMC1758003 Organisational Matter Quality collaboratives: lessons from research J Ovretveit, P Bate, P Cleary, S Cretin, D Gustafson, K McInnes, H McLeod, T Molfenter, P Plsek, G Robert, S Shortell, and T Wilson PMCID: PMC1757995 Human Factor Human factors engineering and patient safety J Gosbee PMCID: PMC1758019 Learning from Other Industries Lessons learned from non-medical industries: the tragedy of the USS Greeneville* K Roberts and C Tadmor PMCID: PMC1758001 Quality Improvement Research Research methods used in developing and applying quality indicators in primary care S Campbell, J Braspenning, A Hutchinson, and M Marshall PMCID: PMC1758017 Consumers' View My adventures as a hospital patient J Senders PMCID: PMC1758005 Qual Saf Health Care. 2002 December; 11(4): 366–368. doi: 10.1136/qhc.11.4.366.PMCID: PMC1758012 Classic Paper Qual Saf Health Care. 2002 December; 11(4): 374–375. doi: 10.1136/qhc.11.4.374.PMCID: PMC1758007 Effectiveness Bulletin Inhaler devices for the treatment of asthma and chronic obstructive airways disease (COPD) J Wright, D Brocklebank, and F Ram PMCID: PMC1758018 JournalScan The problem with rational approaches to reforming the NHS T. Smith PMCID: PMC1758009 Heroes & Martyrs of Quality and Safety John Williamson and the terrifying results of the Medical Practice Information Demonstration Project D Neuhauser PMCID: PMC1757997 Letters to the Editor Hospital success rate: a multidimensional indicator of prognosis A Mason, M Goldacre, and H McGuinness PMCID: PMC1758000 Funnel plots for institutional comparison D Spiegelhalter PMCID: PMC1757996 Cleveland Health Quality Choice was a failure, not a martyr J Clough, D Engler, and P Canuto PMCID: PMC1758004 Book Reviews Review of e Clinical Governance: A Guide for Primary Care K Sweeney PMCID: PMC1758002 Principles for Best Practice in Clinical Audit K Walshe PMCID: PMC1758011 Action Evaluation of Health Programmes and Changes: A Handbook for a User-Focused Approach H Davies PMCID: PMC1758006 Cover Story Resuscitation trolleys: human factors engineering Y Donchin PMCID: PMC1758015 Action Points Qual Saf Health Care. 2002 December; 11(4): 394. doi: 10.1136/qhc.11.4.394.PMCID: PMC1758022 Electronic Pages Qual Saf Health Care. 2002 December; 11(4): ee1. PMCID: PMC1757994 Qual Saf Health Care. 2002 December; 11(4): ee2. PMCID: PMC1757998 Journal Matter Original table of contents page |
