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Volume 13(2);  April 2004
The cover of the journal
Quality Lines
Quality Lines
Qual Saf Health Care. 2004 April; 13(2): 85. doi: 10.1136/qhc.13.2.85.
PMCID: PMC1743823
Editorials
Patient safety: global momentum builds
S. L. Donaldson
Qual Saf Health Care. 2004 April; 13(2): 86. doi: 10.1136/qshc.2004.010587.
PMCID: PMC1743803
Pursuing patient safety
B Malone
Qual Saf Health Care. 2004 April; 13(2): 86–87. doi: 10.1136/qshc.2003.009498.
PMCID: PMC1743802
Commentaries
Trustworthy doctors in confidence building systems
M Dibben and H Davies
Qual Saf Health Care. 2004 April; 13(2): 88–89. doi: 10.1136/qshc.2004.010173.
PMCID: PMC1743813
Are we suffering from change fatigue?
P Garside
Qual Saf Health Care. 2004 April; 13(2): 89–90. doi: 10.1136/qshc.2003.009159.
PMCID: PMC1743816
Learning from primary care malpractice: past, present and future
B Hurwitz
Qual Saf Health Care. 2004 April; 13(2): 90–91. doi: 10.1136/qshc.2004.010470.
PMCID: PMC1743809
HARVARD MEDICAL PRACTICE STUDY
G Baker
Qual Saf Health Care. 2004 April; 13(2): 151–152. doi: 10.1136/qshc.2002.003905.
PMCID: PMC1743800
Original Articles
Public trust in health care: the system or the doctor?
M Calnan and E Sanford
Qual Saf Health Care. 2004 April; 13(2): 92–97. doi: 10.1136/qshc.2003.009001.
PMCID: PMC1743818
Physician performance information and consumer choice: a survey of subjects with the freedom to choose between doctors
S Cheng and H Song
Qual Saf Health Care. 2004 April; 13(2): 98–101. doi: 10.1136/qshc.2003.006981.
PMCID: PMC1743817
Awareness and analysis of a significant event by general practitioners: a cross sectional survey
P Bowie, J McKay, J Norrie, and M Lough
Qual Saf Health Care. 2004 April; 13(2): 102–107. doi: 10.1136/qshc.2003.006734.
PMCID: PMC1743805
Influencing sceptical staff to become supporters of service improvement: a qualitative study of doctors' and managers' views
R Gollop, E Whitby, D Buchanan, and D Ketley
Qual Saf Health Care. 2004 April; 13(2): 108–114. doi: 10.1136/qshc.2003.007450.
PMCID: PMC1743804
Improving the quality of mental health services in Personal Medical Services pilots: a longitudinal qualitative study
S Campbell, J Robison, A Steiner, D Webb, and M Roland
Qual Saf Health Care. 2004 April; 13(2): 115–120. doi: 10.1136/qshc.2003.007880.
PMCID: PMC1743821
Learning from malpractice claims about negligent, adverse events in primary care in the United States
R Phillips, L Bartholomew, S Dovey, G Fryer, T Miyoshi, and L Green
Qual Saf Health Care. 2004 April; 13(2): 121–126. doi: 10.1136/qshc.2003.008029.
PMCID: PMC1743812
Quality Improvement Report
Clinical risk management in obstetrics: eclampsia drills*
S Thompson, S Neal, and V Clark
Qual Saf Health Care. 2004 April; 13(2): 127–129. doi: 10.1136/qhc.13.2.127.
PMCID: PMC1743808
Organisational Matters
Re-thinking accountability: trust versus confidence in medical practice
K Checkland, M Marshall, and S Harrison
Qual Saf Health Care. 2004 April; 13(2): 130–135. doi: 10.1136/qshc.2003.009720.
PMCID: PMC1743814
Developing Research and Practice
Video capture of clinical care to enhance patient safety
M Weinger, D Gonzales, J Slagle, and M Syeed
Qual Saf Health Care. 2004 April; 13(2): 136–144. doi: 10.1136/qhc.13.2.136.
PMCID: PMC1743810
Classic Paper
Incidence of adverse events and negligence in hospitalized patients: results of the Harvard Medical Practice Study I*
T Brennan, L Leape, N Laird, L Hebert, A Localio, A Lawthers, J Newhouse, P Weiler, and H Hiatt
Qual Saf Health Care. 2004 April; 13(2): 145–152. doi: 10.1136/qshc.2002.003822.
PMCID: PMC1743811
Heroes and Martyrs of Quality and Safety
Daniel: using the Bible to teach quality improvement methods
D Neuhauser and M Diaz
Qual Saf Health Care. 2004 April; 13(2): 153–155. doi: 10.1136/qshc.2003.009480.
PMCID: PMC1743807
JournalScan
Critical relationships in the quality and safety of health care
T Smith
Qual Saf Health Care. 2004 April; 13(2): 156–159. doi: 10.1136/qshc.2004.010645.
PMCID: PMC1743819
Book Reviews
Involving Patients and the Public: How to do it Better
R McDonald
Qual Saf Health Care. 2004 April; 13(2): 160. doi: 10.1136/qshc.2003.009746.
PMCID: PMC1743801
What Makes a Good Healthcare System?
K Walshe
Qual Saf Health Care. 2004 April; 13(2): 160. doi: 10.1136/qshc.2003.008516.
PMCID: PMC1743820
Echo
Safe surgery stops shunt infections
Qual Saf Health Care. 2004 April; 13(2): 135. doi: 10.1136/qhc.13.2.135.
PMCID: PMC1743806
Journal Matter
Original table of contents page
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