| | Editorials Ethnicity, equity and quality: lessons from New Zealand (Nga mātawaka, nga āhua tika me nga painga: nga ākoranga no Aotearoa) K McPherson, M Harwood, and H McNaughton Qual Saf Health Care. 2003 August; 12(4): 237–238. doi: 10.1136/qhc.12.4.237.PMCID: PMC1743738 High reliability organizational change for hospitals: translating tenets for medical professionals M Shapiro and G Jay Qual Saf Health Care. 2003 August; 12(4): 238–239. doi: 10.1136/qhc.12.4.238.PMCID: PMC1743745 Compensation as a duty of care: the case for "no fault" C Vincent Qual Saf Health Care. 2003 August; 12(4): 240–241. doi: 10.1136/qhc.12.4.240.PMCID: PMC1743742 Commentaries Shared care: step down or step up? E Maher and D Millar Qual Saf Health Care. 2003 August; 12(4): 242. doi: 10.1136/qhc.12.4.242.PMCID: PMC1743753 "Doing prescribing": high hopes and unexplored beliefs G Elwyn and J Braspenning Qual Saf Health Care. 2003 August; 12(4): 243. doi: 10.1136/qhc.12.4.243.PMCID: PMC1743725 Management of hypertension in pregnancy in rural areas M Maresh Qual Saf Health Care. 2003 August; 12(4): 244–245. doi: 10.1136/qhc.12.4.244.PMCID: PMC1743726 FOR THOSE CONDEMNED TO LIVE IN THE FUTURE J Flach Qual Saf Health Care. 2003 August; 12(4): 311–312. doi: 10.1136/qhc.12.4.311.PMCID: PMC1743733 Original Articles Developing a measure for the appropriateness of prescribing in general practice N Britten, L Jenkins, N Barber, C Bradley, and F Stevenson Qual Saf Health Care. 2003 August; 12(4): 246–250. doi: 10.1136/qhc.12.4.246.PMCID: PMC1743739 Preventable in-hospital medical injury under the "no fault" system in New Zealand P Davis, R Lay-Yee, R Briant, and A Scott Qual Saf Health Care. 2003 August; 12(4): 251–256. doi: 10.1136/qhc.12.4.251.PMCID: PMC1743754 Analysing differences in clinical outcomes between hospitals J Simpson, N Evans, R Gibberd, A Heuchan, and D Henderson-Smart Qual Saf Health Care. 2003 August; 12(4): 257–262. doi: 10.1136/qhc.12.4.257.PMCID: PMC1743752 Randomised controlled trial of a shared care programme for newly referred cancer patients: bridging the gap between general practice and hospital J Nielsen, T Palshof, J Mainz, A Jensen, and F Olesen Qual Saf Health Care. 2003 August; 12(4): 263–272. doi: 10.1136/qhc.12.4.263.PMCID: PMC1743735 Team structure, team climate and the quality of care in primary care: an observational study P Bower, S Campbell, C Bojke, and B Sibbald Qual Saf Health Care. 2003 August; 12(4): 273–279. doi: 10.1136/qhc.12.4.273.PMCID: PMC1743743 Investigation into the reasons for preventable drug related admissions to a medical admissions unit: observational study R Howard, A Avery, P Howard, and M Partridge Qual Saf Health Care. 2003 August; 12(4): 280–285. doi: 10.1136/qhc.12.4.280.PMCID: PMC1743731 Guidelines and management of mild hypertensive conditions in pregnancy in rural general practices in Scotland: issues of appropriateness and access J Tucker, J Farmer, and P Stimpson Qual Saf Health Care. 2003 August; 12(4): 286–290. doi: 10.1136/qhc.12.4.286.PMCID: PMC1743728 Cognitive Engineering Less is (sometimes) more in cognitive engineering: the role of automation technology in improving patient safety K Vicente Qual Saf Health Care. 2003 August; 12(4): 291–294. doi: 10.1136/qhc.12.4.291.PMCID: PMC1743747 Education, Training and Learning The value of personal professional monitoring performance data and open disclosure policies in anaesthetic practice: a case report S Bolsin, R Solly, and A Patrick Qual Saf Health Care. 2003 August; 12(4): 295–297. doi: 10.1136/qhc.12.4.295.PMCID: PMC1743729 Quality Improvement Research Systematic reviews of the effectiveness of quality improvement strategies and programmes J Grimshaw, L McAuley, L Bero, R Grilli, A Oxman, C Ramsay, L Vale, and M Zwarenstein Qual Saf Health Care. 2003 August; 12(4): 298–303. doi: 10.1136/qhc.12.4.298.PMCID: PMC1743751 Classic Paper Hindsight ≠ foresight: the effect of outcome knowledge on judgment under uncertainty* B Fischhoff Qual Saf Health Care. 2003 August; 12(4): 304–312. doi: 10.1136/qhc.12.4.304.PMCID: PMC1743746 JournalScan How can healthcare organisations enhance their capacity to learn? T. Smith Qual Saf Health Care. 2003 August; 12(4): 313–316. doi: 10.1136/qhc.12.4.313.PMCID: PMC1743749 Heroes and Martyrs of Quality and Safety Florence Nightingale gets no respect: as a statistician that is D Neuhauser Qual Saf Health Care. 2003 August; 12(4): 317. doi: 10.1136/qhc.12.4.317.PMCID: PMC1743730 Letters to the Editor Culture of safety N Vengadasalam Qual Saf Health Care. 2003 August; 12(4): 318. doi: 10.1136/qhc.12.4.318.PMCID: PMC1743736 Culture of safety M Marshall, D Parker, A Esmail, S Kirk, and T Claridge Qual Saf Health Care. 2003 August; 12(4): 318. doi: 10.1136/qhc.12.4.318-a.PMCID: PMC1743732 Book Reviews Quantifying Quality in Primary Care D Empey Qual Saf Health Care. 2003 August; 12(4): 318. doi: 10.1136/qhc.12.4.318-b.PMCID: PMC1743740 Getting Health Economics into Practice T Wilson Qual Saf Health Care. 2003 August; 12(4): 318–319. doi: 10.1136/qhc.12.4.318-c.PMCID: PMC1743748 An A–Z of Management for Healthcare Professionals D Mitchell Qual Saf Health Care. 2003 August; 12(4): 319. doi: 10.1136/qhc.12.4.319.PMCID: PMC1743744 Using the Internet in Healthcare. 2nd Edition T Bessell Qual Saf Health Care. 2003 August; 12(4): 319. doi: 10.1136/qhc.12.4.319-a.PMCID: PMC1743741 Action Points Qual Saf Health Care. 2003 August; 12(4): 320. doi: 10.1136/qhc.12.4.320.PMCID: PMC1743734 Correction Qual Saf Health Care. 2003 August; 12(4): 319. doi: 10.1136/qhc.12.4.319-b.PMCID: PMC1743750 Corrects: . 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