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Frequently Asked Questions

NOTE: be sure to read the Curriculum Supplements News for up-to-date information.

Q. How much do the NIH Curriculum Supplements cost?
Q. What's the difference between the "Web Version", "Request Printed Materials", "Download Teacher's Guide", and "Download CD-ROM" of the NIH curriculum supplements?
Q. How long does it take to get the printed supplements?
Q. Can I download the printed supplements electronically?
Q. Can I order an extra copy of the printed supplements for my colleague?
Q. I would like extra copies of the CD-ROM. Will you send me "X" additional copies?
Q. I am having trouble burning extra copies of the CD-ROM. Is it copy protected?
Q. Can I install the files on the CD onto my computer network?
Q. Why do you want my e-mail address?
Q. How do you use the personal information I enter?
Q. Whom should I contact with questions not covered in the FAQs?


Q. How much do the NIH curriculum supplements cost?

The NIH Curriculum Supplements are free to individuals in the United States and U.S. territories. Please see "Supplement Distribution Policy" for additional details.

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Q. What's the difference between the "Web Version", "Request Printed Materials", "Download Teachers' Guide", and "Download CD-ROM" of the NIH curriculum supplements?

Web Version
This is the entire curriculum supplement in HTML and PDF format. The supplement text can be viewed or printed and the optional multimedia activities accessed. Proceed to the teacher's guide section for complete details on all of the activities.

Request Printed Materials
Due to limited resources, only one print version of each NIH Curriculum Supplement will be mailed to U.S. (or U.S. territory) requestors. Other parties are requested to use the "Web Versions" or "Downloads."

Download Teacher's Guide
The "Download Teacher's Guide" link accesses a pdf file (~5 MB) of the curriculum supplement. This is all of the information you need for the classroom lessons, including background and masters for handouts and transparencies. Some of the lessons have an optional multimedia component, which is accessible through the Web Version or by downloading the CD-ROM (if available).

Download CD-ROM
All of the NIH Curriculum Supplements have online multimedia activities. Six of these supplements also have their multimedia activities on a CD-ROM. The "Download CD-ROM" link allows you to download a folder with the teacher's guide and the optional multimedia activities. These files are very large and a high-speed connection is strongly recommended.

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Q. How long does it take to get the printed supplements?

Please allow 6 to 8 weeks for delivery.

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Q. Can I download the printed supplements electronically?

Instead of waiting six weeks or more to receive the NIH Curriculum Supplements by mail, you can download them now in their entirety. This includes the comprehensive teacher's guide (in PDF format) and the multimedia activities from the CD-ROM (if the supplement has a CD-ROM). Multimedia activities are also found online in the Web Versions of each supplement.
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Q. Can I order an extra copy of the printed supplements for my colleague?

We do not grant requests for multiple copies for several reasons. First, we are obligated to evaluate customer satisfaction with our products. To do this, we must know who has requested and received them. Second, creating, field testing, printing, and distributing these supplements is an expensive endeavor. Since we have limited copies of the supplements, we believe they are most effectively used by teachers who sincerely want them—that is, teachers who make time to place an order.

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Q. I would like extra copies of the CD-ROM. Will you send me "X" additional copies?

Unfortunately, our program budget enables us to print only one CD-ROM for each copy of the supplement. However, you may reproduce items in the module, including the software, for classroom use. If your package came without a CD-ROM or the CD-ROM was broken, please contact us.

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Q. I am having trouble burning extra copies of the CD-ROM. Is it copy protected?

The CD-ROMs are not copy protected. If you are having problems getting a usable copy, try slowing down the software and making a copy at 4x speed instead of at 8x or higher speeds. You may want to read your software manual for "buffer underrun" problems.

TIP: Many CD-burning programs (EasyCD Creator, Nero Burn Rom, etc.) have image-burning capability. It allows you to duplicate a CD into an image file on the hard drive, and then you can burn a CD from the image file. This is useful if you need to duplicate more than one CD. Also, the "buffer underrun" is often eliminated because reading directly from the hard drive is much faster. This tip only applies if you are trying to copy from a CD-ROM reader to a CD-ROM burner. (If you are using a single CD-ROM reader-burner, the software will automatically create an image file for you.)

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Q. Can I install the files on the CD onto my computer network?

Yes. A network installation of the entire program requires up to 250 to 450 megabytes of disk space. Performance of videos will depend on the network speed and processor speed of client stations. Each client must have QuickTime 4 or higher installed.

1. Place the disk in the CD-ROM drive and click on Quit if the program opens automatically.

2. Create a folder on the network of the local drive where you want to install the application and name it appropriately (e.g., Cancer, Genetics, etc).

3. Copy all the folders and files in the root directory of the CD-ROM into the new folder. Note: Macintosh users cannot see the PC format and vice versa. If you run both platforms from your network, you will need to copy files from the CD to the network twice, once from a network PC and once from a network Mac. If you have room, create two complete copies of the software in different folders, one for each platform. Because users will see both Mac and PC files on the network, be sure Mac users open only the Mac files and PC users open only the PC files.

4. To run the application, follow the procedures described in the "Implementing the Module" section of the supplement booklet.

Note: If you are using Windows 2000 and your students cannot access the
local hard drive, you will need to create a shortcut to the program files,
for example:

<d:>\<path>\cancer\hsplayer\hsplayer.exe home.stk

Note: Change
<d:> if necessary, <path> is the directory path to the "cancer" folder you created in step 2).

You do not need to run setup from the student workstations. The shortcut will allow the students to start the supplement activities.


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Q. Why do you want my e-mail address?

Your e-mail address provides us with a cost-efficient way to notify you of important updates regarding your curriculum supplements. These updates will include new scientific content relevant to the individual supplements, announcements of new supplements being released, and newly developed Web sites that contain all the multimedia and printed materials for each supplement. (These sites will allow classrooms with multiple Web connections to use the materials simultaneously. The Web versions will also improve accessibility for individuals with hearing and visual impairments.)

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Q. How do you use the personal information I enter?

Please review our privacy statement.

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Q. Whom should I contact with questions not covered in the FAQs?

E-mail Dave Vannier at vannierd@od.nih.gov.

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