T H E N A T I O N A L I N S T I T U T E S O F H E A L T H
NEED HELP?
HOME
REMEDY UPDATE NOTES
SERVICE REQUESTS
SERVICE & TRAINING HISTORY
TICKET SEARCH
PUBLIC IT HELP DESK
CONTACTING US
Online Service Requests
Submit Service Request
My Service Requests
Find Service Request
Frequently Asked Questions
Accounts
ADB
Antivirus
Blackberry
Data Warehouse/nVision
Email
ITAS
LISTSERV
Mac
NBS Travel
NED
NIH Login
Titan (z/OS)
VPN/Parachute Access
Search FAQs
CIT Knowledge Base
Remedy System
Pending Update Notes
Completed Update Notes
Remedy Web Interface
Helpful Links
CIT Home Page
Emergency Contact List
CIT FY04 Year End Review
DCS Program Updates
Anti-Virus Information
Training Program
Reports
Relationship Manager's IC Assignments
Software Distribution
Remote Access
Statistical Software
NIH IT Support Sites
NIH Wireless Networking
Vendor Support Sites
Guide to the NIH Help Desk Phone menu beginning on September 15th, 2008
Mandatory Federal Desktop Core Configuration (FDCC) Information...
HOT NEWS
VIEW HOT NEWS ARCHIVE
11/24/2008 3:30:00 PM - Sporadic Periods of Remedy Latency
1/28/2009 11:09:00 AM - Exchange Connection Over VPN
1/29/2009 3:25:00 PM - DCS Web Server Reboot
1/30/2009 2:21:00 PM - neuroscience.jhu.edu Website Inaccessible for NIH Customers
2/10/2009 9:00:00 AM - NIHnet Internet URL Filtering Maintenance
CONTACT THE HELP DESK
ONLINE:
Click here
to submit a request for support using our web form.
TELEPHONE:
301-496-4357 (6-HELP) (local)
866-319-4357 (toll free)
301-496-8294 (TTY)
VIRUS ALERTS
There are no virus alerts at this time.
VIEW THE MAINTENANCE CALENDAR
Center for Information Technology
National Institutes of Health
Bethesda, Maryland 20892
U.S. Department of Health and Human Services
Washington, D.C. 20201
TOP RESOLUTIONS
NIH Portal password not authenticating
Changing an NIH Domain Account password
Access to ADB/Delpro
Suspicious emails or SPAM?
Computer keeps freezing or not responding