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Knowledge Sharing in Hospitals: The Librarian's Role

The National Network of Libraries of Medicine, MidContinental Region is accepting applications for the workshop: "Knowledge Sharing in Hospitals: The Librarian's Role"

“I have recently returned from visiting a number of hospitals. What was striking was the lack of internal knowledge management within systems and hospitals about their own work …  that one part of the organization had no idea of the great innovation that was going on in another. I think this is another area where the medical librarian, as part of the team, and the library, could make an important contribution to spread.”

Jim Conway, Senior Vice President,
Institute for Healthcare Improvement.
Blog Post: Patient Safety:
Focus on Information and Knowledge Transfer. Feb 2007
http://patientsafetylib.blogspot.com/


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About the Workshop

Date and time:

March 9, 2009 Time TBA Online Session

April 7, 2009 Time TBA Online Session

April 16, 2009, 1:30-4:30 (Dutch treat networking dinner 6:00 - 8:00 pm)
April 17, 2009, 8:00am – 3:15pm

Agenda: See agenda
Cost: $35.00/person
Location: Eccles Health Sciences Library, University of Utah, Salt Lake City, UT
Instructors: Lorri Zipperer, MA., Becky A. Steward, BSN
MLA CE: In process

Description: Knowledge Sharing in Hospitals: The Librarian's Role will explore how corporate knowledge management concepts can be implemented in a hospital/health system. Multidisciplinary teams consisting of the librarian and another professional from the hospital/healthcare system will work together. Participants will craft a foundational strategy for adoption of an expanded role for librarians in hospital knowledge sharing efforts to support the clinical environment and its provision of high-quality care. The workshop consists of readings, 2 online sessions and 1 in-person session.

Audience: This workshop is designed for pairs of individuals from hospitals who are interested in the application of knowledge management and transfer concepts in their organization. One member of the team must be a librarian. This strategy will build a pair of champions to support uptake of knowledge management in the acute care setting through modeling hospital corporate culture.

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Expectations for Participants

The Workshop will Engage Teams to:

  • Explore how a corporate-modeled knowledge management process might be enabled in hospitals to support high quality health care.
  • Envision opportunities for institutional teams to champion knowledge transfer within their healthcare facility.
  • Share ideal examples of knowledge sharing in hospitals – both traditional and expansive in nature -- from which to build model activities via the Apprecitive Inquiry process. Tactics currently in the field include: building expertise directories, managing communities of practice, collecting and sharing best practices and stories to support clinical and organizational improvement.
  • Design processes to implement tactics, expand the expertise of participant teams, break down silos, share experiences and sustain organizational learning through effective knowledge sharing.
  • Craft short term tests through the application of Plan-Do-Study-Act to investigate how changes to knowledge sharing efforts can impact healthcare safety and quality imporvement.

Participants should commit to:

  • Introductory reading
  • Two preparatory online sessions using Adobe Connect focusing on the goals of the work and core concepts to be applied in the workshop
  • Engaging with others in a positive way to ensure group interaction and consensus building
  • Conducting a post-workshop test of tactics using the Plan-Do-Study Act methodology
  • Follow-up online sessions using Adobe Connect with the group to share progress and lessons learned

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The Application Process

Eligibility and Application:

Please note: this session will be limited to 26 participants from NN/LM member institutions to facilitate effective small group work. MidContinental Region members will be given preference. The first 2 teams of Midcontinental Region Network members accepted for the workshop will have their travel expenses paid. Those 2 team members will be required to attend all sessions and present their project within 18months of the session in an NN/LM MidContinental Region publication or venue.

  • To apply complete the following: online application
  • Deadline for applications is February 6, 2009.
  • Applicants will be notified by February 16, 2009 whether their applications have been accepted.

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More Information

For questions and more information contact: Lorri Zipperer, Cybrarian and meeting facilitator. lorri@zpm1.com / 847-328-5075


Travel Arrangements

For additonal travel information see: NN/LM MCR Visitor and Travel Infomation

Hotel

A block of rooms have been reserved at the University Guest House at a group rate of $89.00 per night. Participants will need to call the Guest House directly to make reservations. Ask for the "RML Knowledge Management" group.

University Guest House
110 South Fort Douglas Blvd.
Salt Lake City, UT 84113-5036
1-888-416-4075
801-587-1000
http://www.guesthouse.utah.edu/

The University Guest House is located within walking distance of the library and also offers easy access to the Trax light rail line.
Continental breakfast is provided.

Questions on travel or accomodation arrangements can be directed to: Suzanne Sawyer, Project Coordinator ssawyer@rml4.utah.edu/801-587-3487