WIC Learning Online









Last updated: 07/10/2008

WIC Learning Online > Support Center

Welcome to the WIC Learning Online Support Center. Here you can find links to job aids and resource lists for each of the modules.

Communicating with Participants
Counseling Skills
Reaching Participants Through WIC
Health and Nutrition
Feeding Infants: Nourishing Attitudes and Techniques
Value Enhanced Nutrition Assessment (VENA)

Lesson 1: Communicating with Participants
	Providing Quality Customer Service
		Job Aid: Telephone Etiquette [PDF]
		For More Information
	Communicating with Low Literacy Audiences
		Job Aid: Tips for Keeping it Simple [PDF]
		Job Aid: Assessing Written Materials [PDF]
		Reference List - HTML
		For More Information
	Working in a Multicultural Environment
		Job Aid: Working with an Interpreter [PDF]
		Reference List - HTML
		For More Information

Lesson 2: Counseling Skills
	Using Facilitated Discussion
		Job Aid: Open-Ended Questions [PDF]
		Job Aid: Facilitator Self-Assessment Tool [PDF]
		Reference List - HTML
		For More Information
	Introducing Motivational Interviewing
		Job Aid: Stages of Change [PDF]
		Reference List - HTML
		For More Information
	Applying Motivational Interviewing
		Job Aid: Principles of Motivational Interviewing [PDF]
		Job Aid: Sample MI Questions and Statements [PDF]
		Reference List - HTML
		For More Information

Lesson 3: Reaching Participants Through WIC
	Getting the Word Out: Program Outreach
		Job Aid: Community List [PDF]
		Job Aid: Partners List [PDF]
		Reference List - HTML
		For More Information
	Connecting Participants with Support Services
		Job Aid: Referral Checklist [PDF - 5 pages]
		For More Information
	Making Nutrition Education Fun and Attractive
		Job Aid: Options for Nutrition Education [PDF]
		Reference List - HTML
		For More Information

Lesson 4: Health and Nutrition
	Feeding Infants and Children Safely
		Job Aid: Water Sources [PDF]
		Reference List - HTML
		For More Information
	Breastfeeding Promotion and Support
		Reference List - HTML
		For More Information
	Herbs and Supplements: What You Should Know
		Job Aid: Definitions [PDF]
		Job Aid: Dietary Supplements [PDF]
		Job Aid: Harmful Supplements [PDF]
		Reference List - HTML
		For More Information

	Lesson 5: Feeding Infants:Nourishing Attitudes and Techiques
	Infant Formula Basics
		Job Aid: Infant Formula Preparation Checklists [PDF]
	Feeding Infants 0-6 Months
		Job Aid: Infant Hunger and Satiety Cues [PDF]
	Feeding Infants 6-12 Months
		Job Aid: Sequence of Development and Feeding Skills
		Job Aid: Guidelines for Feeding Healty Infants [PDF]
		Job Aid: Recommendations for Introducing Complementary Foods [PDF]
		Job Aid: Foods Associated with Choking [PDF]
	The infant feeding modules were based on Infant Nutrition and Feeding: A Guide for Use in the WIC and CSF Programs.

	Lesson 6: Value Enhanced Nutrition Assessment (VENA)
	Introduction to VENA
		Job Aid: Pre-VENA vs Post-VENA
	Critical Thinking
		Job Aid: Critical Thinking Pathway
	The VENA modules were based on the VENA guidance and associated training documents.

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