Do you use Instant Messaging (IM) to keep in touch with colleagues, or do you think of IM as just another technological intrusion? There is no doubt that the ability to chat in real time has changed the way we communicate.
You can IM questions, comments and suggestions using the IM system Meebo. Please consider using this new communication channel, even if you just want to say hi.
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Introduce yourself
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Be polite
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Don't worry about correcting typographical errors - they are expected
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Don't use sarcasm - it may be misinterpreted
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Plain text may not always express the tone of the comment, which is why abbreviations, acronyms and emoticons are used to clarify how things are said.
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Don't use all capital letters. It is considered "yelling" and rude.
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Set an away message when you need to leave your computer and/or discussion. (Just remember to change the setting when you return.
- Say goodbye.
