Troubleshooting: Viewing PDF/TIFF Documents

To troubleshoot viewing of PDF documents: Verify a version of Adobe Reader is installed on your computer. Downloads of Adobe Reader can be found at http://www.adobe.com/support/downloads/main.html#Readers. Click Start | Run from the Windows menu bar. Type 'regedit' in the field provided. Click OK. The Registry Editor window will open. In the Registry Editor window, navigate to My Computer -> HKEY_CLASSES_ROOT -> MIME -> Database ->Content Type -> application/pdf. Verify that '.pdf' is listed as the value next to Extension. If not, click on Extension and then click Edit | Modify using the edit menu bar. Enter '.pdf' in the value data field and then click OK. If you continue to have problems viewing PDF documents contact technical support at your organization. To troubleshoot viewing of TIFF documents: Verify a version of QuickTime is installed on your computer. Downloads of QuickTime can be found at http://www.apple.com/quicktime/download/. Click Start | Settings | Control Panel from the Windows menu bar. Double click on the QuickTime icon to open the QuickTime Settings window. Select 'Browser Plug-In' from the drop down field at the top of the window. Click the MIME Settings button. Click the plus sign (+) next to the Images Header to open the Images directory. Check the box next to the TIFF image file field. Click OK.       See Also Add/Edit Foreign Filings Add/Edit Grant/Contract Numbers Add/Edit Inventors Add/Edit Keywords Add/Edit Subcontractor Details Add/Modify Invention Reports Add/Modify Patent Reports Add/Modify/View Utilization Reports Generate Confirmatory License Help with Formats - Grant/Contract Number Help with Formats - Patent Number Invention Overview Invention Report: Duplicate Title Suppress Messages Upload Invention/Patent Report Datastreams View Messages