Availability - Application Management Brick

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Description

Availability - Application Management is the monitoring, collecting and correlating performance, event and availability statistics to predict and, thus, avoid potentialdowntime for application servers and application services.

This discipline involves using automated tools to avoid problems (e.g., automatically increasing file space when it reaches a threshold) and job scheduling to reduce operator error and improve the availability of batch applications and data.

Brick Information
Tactical (0-2 years)	Strategic (2-5 years)
Alert Site HP OpenView Nagios SiteScope Mercury Interactive Topaz Web Monitoring Suite For E-mail: CA Unicenter (Exchange Agent) ipMONITOR Exchange Link Monitor Other tools TBD	Mercury Interactive Topaz Web Monitoring Suite
Retirement (To be eliminated)	Containment (No new development)
Big Brother LMonk	IPSentry MailCheck Micromuse SMS PageSentry Pelican WhatsUp Gold
Baseline (Today)	Emerging (To track)
Alert Site Big Brother Exchange’s Link Monitor HP OpenView IPSentry LMonk MailCheck Micromuse SMS Nagios NetIQ PageSentry Pelican SiteScope WhatsUp Gold	Technologies that manage J2EE applications, such as Wily Technologies Technologies customized for managing Oracle Financials, such as Veritas/Precise and Oracle Enterprise Monitor Technologies that manage .NET (Microsoft) applications IT mapping tools, such as Relicore Cendura Collation Appilog

Comments

Additional strategic tools will be determined after elements to be monitored are defined in the ESM process design and implementation efforts.
Tools in italics font were designated as Containment because there was no evidence from current deployments to consider those products as superior alternatives to the products that were designated Tactical and Strategic.
Tactical and strategic products were selected to leverage NIH's investment in products that are a proven fit for NIH's known future needs. Leveraging baseline products in the future will minimize the operations, maintenance, support and training costs of new products.
Some baseline products have been designated retirement and containment. These products are either not as widely or successfully deployed at NIH, or they do not provide as much functionality, value, or Total Cost of Ownership as the selected tactical and strategic products.