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LHNCBC: Document Abstract
Year: 2005Adobe Acrobat Reader
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LHNCBC-2005-045
Enhancing Access to Patient Education Information: A Pilot Usability Study
Beaudoin DE, Rocha RA, Tse T
Proceedings of AMIA Symposium Poster 2005:892.
Health care organizations are developing Web-based portals to provide patient access to personal health information and enhance patient-provider communication. This pilot study investigates two navigation models (serial and menu-driven) for improving access to education materials available through a portal. There was a trend toward greater user satisfaction with the menu-driven model. Model preference was influenced by frequency of Web use. Results should aid in the improvement of existing portals and in the development of new ones.
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